Michael Dunn Center

About Michael Dunn Center
Make a difference behind the scenes and on the front lines.
For over 50 years, Michael Dunn Center has empowered individuals with intellectual and developmental disabilities to live meaningful, independent lives. Based in Roane County, we operate more than 20 residential homes and provide a full continuum of services designed to support each person's unique goals and needs.
We're looking for a highly organized, dependable, and team-focused professional to join us as a Scheduling Coordinator. This role is ideal for someone who enjoys problem-solving, supporting staff, coordinating schedules, and helping ensure quality care is delivered every day.
Join Us as a Scheduling Coordinator
As a Scheduling Coordinator, you'll play a critical role in ensuring our residential programs are properly staffed and operating smoothly. You'll work closely with leadership and direct care teams to coordinate schedules, support new employees, identify staffing needs, and help maintain quality services for the individuals we support.
This position combines scheduling, staff support, training assistance, and operational coordination, making it a great opportunity for someone who enjoys variety, teamwork, and making an impact.
What You'll Do
Scheduling & Staffing

• Create and maintain monthly staff schedules
• Coordinate staffing coverage for multiple residential homes
• Address call-ins, schedule changes, and staffing gaps
• Participate in regular staffing and scheduling meetings
• Assist with on-call coverage and staffing support as needed
• Help ensure adequate staffing levels to meet the needs of individuals supported

Employee Support & Training

• Assist with new employee onboarding and orientation
• Support training initiatives and ongoing staff development
• Serve as a resource for new and current employees
• Help reinforce agency policies, procedures, and best practices
• Encourage employee engagement and success

Administrative Responsibilities

• Maintain accurate records and documentation
• Communicate scheduling updates and staffing information
• Support compliance with agency policies and regulatory requirements
• Maintain confidentiality of sensitive employee and individual information
• Assist with special projects and other duties as assigned

Quality & Team Support

• Promote person-centered services and supports
• Collaborate with managers, nurses, and direct care staff
• Monitor staffing concerns and communicate solutions
• Foster a positive, professional work environment
• Help ensure the health, safety, and well-being of individuals supported

What We're Looking For
We're seeking someone who is organized, solution-oriented, and comfortable working in a fast-paced environment where priorities can change quickly.
Required Qualifications

• High school diploma or GED
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Basic computer proficiency
• Ability to manage multiple tasks and deadlines
• Valid Tennessee driver's license with an acceptable driving record
• Commitment to professionalism, confidentiality, and teamwork

Preferred Qualifications

• Experience in scheduling, workforce coordination, healthcare, human services, or residential care
• Experience working with individuals with intellectual and developmental disabilities
• Knowledge of scheduling software and electronic documentation systems
• Previous supervisory, mentoring, or training experience

Why You'll Love Working Here

• Meaningful work that directly supports individuals in our community
• Collaborative and supportive leadership team
• Opportunity to build relationships with employees and individuals served
• Variety in your daily responsibilities
• Training and professional development opportunities
• Mission-driven culture focused on respect, dignity, and independence
• Opportunity to grow within the organization

Pay & Benefits
Michael Dunn Center offers a competitive compensation and benefits package, including:

• Competitive pay based on experience
• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Paid Time Off (PTO)
• Professional development opportunities
• Supportive team environment

Join Our Team
If you're organized, dependable, and passionate about helping others succeed, we'd love to hear from you.
Apply today and help ensure the right people are in the right place to make a difference every day at Michael Dunn Center.
Equal Opportunity Employer, including disabled and veterans.