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Headquartered in Louisville, KY, Mercer Transportation has been recognized as one of the nation's leading owner-operator carriers for more than 40 years. We've built our reputation by combining operational excellence with a family-oriented culture founded on honesty, professional freedom, and respect.

We're looking for a Government Operations Freight Coordinator who enjoys solving problems, building relationships, and working in a fast-paced logistics environment. In this role, you'll help manage freight opportunities with the U.S. Department of Defense (DoD) and other federal agencies, ensuring freight is secured, coordinated, and managed in accordance with government regulations.

This position combines logistics coordination, research, customer service, and operational support. If you're detail-oriented, enjoy learning specialized systems, and want to build expertise in government transportation, we'd love to meet you.

This position is onsite Monday - Friday, 8:00 a.m. - 5:00 p.m.

What's In It For You

• Competitive Pay - Based on experience
• Comprehensive Health Coverage - Mercer contributes over $7,500 annually toward employee health insurance
• Wellness Incentives - Qualify for our Wellness Rate and pay as little as $0/month for employee-only coverage
• Earn Extra Rewards - Receive up to $300 annually in wellness incentives
• Generous Paid Time Off - PTO plus company-paid holidays
• Company-Paid Benefits - Life Insurance and Long-Term Disability
• Optional Benefits - Dental, Vision, Flexible Spending Accounts, and Short-Term Disability
• 401(k) with Company Match
• Professional Development - Comprehensive training in government freight operations, transportation regulations, and logistics systems

What You'll Do

• Secure freight opportunities through government transportation portals.
• Coordinate Department of Defense (DoD) and other federal agency freight from shipment through billing.
• Assist with government freight rating, billing, collections, and documentation.
• Research transportation opportunities and identify ways to expand government business.
• Interpret government freight tenders, bids, contracts, and transportation requirements.
• Maintain knowledge of government regulations, policies, and web-based transportation systems.
• Support internal departments, agents, and contractors by providing information and guidance regarding government freight.
• Build productive relationships with customers, government agencies, and internal stakeholders.
• Maintain accurate records while ensuring compliance with government transportation requirements.
• Travel occasionally as business needs require.

Who You Are

• Excellent communicator with strong verbal and written communication skills.
• Naturally organized with exceptional attention to detail.
• Comfortable managing multiple priorities while meeting deadlines.
• Strong analytical thinker who enjoys solving problems.
• Customer-focused with a professional and persuasive phone presence.
• Able to learn complex regulations, policies, and specialized systems.
• Comfortable working independently while collaborating with a team.
• Proficient with Microsoft Office and general computer applications.
• High School Diploma or GED required.
• Transportation, logistics, dispatch, freight, billing, or government contracting experience is a plus.

Preferred Qualifications

While not required, the following experience is beneficial:

• Experience in the transportation or trucking industry.
• Familiarity with government contracting or Department of Defense transportation.
• Ability to obtain and maintain eligibility for a government security clearance, if required for assigned responsibilities.

Why Mercer

At Mercer Transportation, you'll join a team where people matter and your work has a direct impact on our success. We believe in investing in our employees through hands-on training, supportive leadership, and opportunities to build specialized expertise.

Screening Requirements

Employment may be contingent upon successfully completing a drug screen, criminal background check, and meeting any requirements necessary to obtain access to government systems or security clearance, where applicable.

Equal Employment Opportunity

Mercer Transportation is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.