70 Menasha Customer Service Representative Jobs Hiring Near You

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ABOUT US (AND OUR EXCITING FUTURE)

About The Opportunity

Essential Job Functions

The following duties are normal for this position. The incumbent may perform some or all of these duties, however; it is not an exclusive or all-inclusive list. Other duties may be assigned.

• Implements operational strategies in assigned area(s) to assure company objectives in the areas of safety, productivity, quality, customer service, sales, human capital, cost and profitability
• Accountable for assigned area's key performance metrics including machine and labor efficiencies and provides guidance to production associates to ensure scorecard objectives are met
• Supports capacity planning process to meet internal and external customer on-time-delivery demands
• Collaborates with cross-functional leaders to support continuous improvement initiatives to drive operational excellence
• Provides guidance on staffing, training, employee relations and performance management to develop and enhance the salaried and hourly production team, working closely with direct reports
• Interacts with key stakeholders to provide technical support and/or resolve order problems or complaints
• Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
• Other duties as assigned

Education & Experience

• High School diploma required, Bachelor's degree preferred
• Minimum of 2 years of relevant experience required
  

Knowledge, Skills & Abilities

• Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes
• Knowledge of strategies and tools for controlling and optimizing the factors that lie between the purchase of raw materials and delivery of finished products
• Ability to effectively manage the business relationship and transactions with the suppliers of raw materials or product components
• Knowledge of issues and considerations for effectively managing local or distributed inventories of raw materials, work in progress and finished goods
• Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials throughout the manufacturing cycle
• Knowledge of the day-to-day operations of a manufacturing plant or facility

Physical Requirements & Work Environment

• Primarily works in a production and/or warehouse setting with time also spent in an office setting
• Frequent walking and standing required
• Occasional travel required
• Occasional lifting up to 25 lbs.

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you'll have opportunities to grow.

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.