Medworks

Medworks

59 jobs near Columbus, OH

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

About the Role Medworks is seeking a Logistics Coordinator to support surgical equipment delivery and technical service across healthcare facilities in the greater Seattle, WA area. This is a mobile ...

About the Role Medworks is seeking a Certified Surgical First Assistant to support surgical procedures across hospitals and ambulatory surgery centers in the Seattle, WA area. This is a mobile role ...

About the Role Medworks is seeking a Certified Surgical Technologist (CST) to support surgical procedures across hospitals and ambulatory surgery centers in the greater Fredericksburg, VA, area. This ...

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

About the Role Medworks is seeking a Certified Surgical Technologist (CST) to support surgical procedures across hospitals and ambulatory surgery centers in the Tidewater, VA area. This is a mobile ...

About the Role Medworks is seeking a Certified Surgical Technologist (CST) to support surgical procedures across hospitals and ambulatory surgery centers in the greater Christiansburg, VA, area. This ...

Medworks is growing rapidly, and we're hiring a high-performing Territory Sales Manager to drive medical device sales (capital equipment and disposables) across the Pacific Northwest. This is a true ...

Monday-Friday, Standard Business Hours About the Role Medworks is seeking an experienced Business Systems Manager to lead and optimize the technology platforms that support our multi-state ...

Logistics Coordinator

Seattle, WA · On-site

$80K - $88K/yr

About the Role Medworks is seeking a Logistics Coordinator to support surgical equipment delivery and technical service across healthcare facilities in the greater Seattle, WA area. This is a mobile ...

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

About the Role Medworks is seeking a Certified Surgical Technologist (CST) to support surgical procedures across hospitals and ambulatory surgery centers in the greater Richmond, VA, area. This is a ...

About the Role Medworks is seeking a Certified Surgical Technologist (CST) to support surgical procedures across hospitals and ambulatory surgery centers in the greater Seattle, WA area. This is a ...

About the Role Medworks is seeking a Certified Surgical Technologist (CST) to support surgical procedures across hospitals and ambulatory surgery centers in the Tidewater, VA area. This is a mobile ...

Medworks is growing rapidly, and we're hiring a high-performing Territory Sales Manager to drive medical device sales (capital equipment and disposables) across the Pacific Northwest. This is a true ...

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Regional Service Manager

Regional Service Manager

Medworks

Seattle, WA

$100K - $110K/yr

Full-time

Posted 14 days ago


Job description

About the Role

Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and Montana. This role offers a high degree of autonomy and is ideal for someone who thrives in a fast-paced, dynamic field environment.

While this position is not a clinical role, the Regional Service Manager must have the operational awareness and working knowledge necessary to support case coverage when needed. You'll be a key partner to the VP of Operations-helping guide field teams, improving operational efficiency, supporting credentialing compliance, strengthening relationships with accounts, and ensuring exceptional service delivery across a multistate region.

Your leadership will directly influence customer satisfaction, team performance, and the overall success of Medworks' service operations in the West.

What You'll Do:

  • Provide day-to-day operational, administrative, and logistical support for assigned region(s).
  • Partner with the VP of Operations to identify opportunities for revenue enhancement and workflow improvement.
  • Lead and support recruitment and retention efforts for key field-based roles.
  • Train, coach, and evaluate service team members on an ongoing basis.
  • Build strong, collaborative relationships with accounts, surgeons, and business partners.
  • Support the implementation of company initiatives and regional performance goals.
  • Monitor and maintain credentialing compliance for regional team members.
  • Respond quickly and professionally to service issues, ensuring a concierge-level customer experience.
  • Manage team schedules, payroll functions, and monitor overtime.
  • Ensure compliance with Medworks policies, facility expectations, and regulatory requirements.
  • Provide ongoing support for service, satisfaction, and operational excellence.

What We're Looking For

Minimum Qualifications

  • Multi-site or regional management experience.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Word, Excel, Outlook, and general computer applications.
  • Ability and willingness to travel frequently throughout the West Region (including overnight travel).
  • Understanding of basic operating room protocols.
  • Experience in urology is helpful but not required.

Skills & Attributes

  • Strong conflict-resolution skills and the ability to navigate challenging conversations.
  • Excellent organizational, time-management, and schedule-planning capabilities.
  • Collaborative mindset with the ability to coach and motivate field teams.
  • Customer-service orientation with a commitment to building productive partnerships.

Schedule & Travel

  • Monday-Friday general schedule, with flexibility based on regional needs.
  • Regular travel throughout the West Region required.
  • Overnight travel is expected as part of supporting multistate field operations.

Physical Requirements

  • Ability to lift up to 50 pounds.
  • Ability to stand for up to 6 hours at a time, depending on case support or facility requirements.

Important Note

While this posting outlines the core responsibilities and expectations, this role is not all-encompassing. Responsibilities may evolve over time as Medworks continues to grow and operational needs change.

About Medworks

Medworks is a surgical equipment support and services provider specializing in urology, gynecology, and general surgical procedures. Since 2005, we've partnered with hospitals and surgery centers to provide concierge-level equipment services and procedural support, all driven by our GRIT Values: Growth, Readiness, Integrity, and Teamwork.

At Medworks, we value energy, creativity, and commitment. Our team members are passionate about achieving goals and making an impact-supported by a collaborative, innovative environment designed for personal and professional growth.

Learn more about us at www.medworkssurgical.com

Medworks is an equal opportunity employer.

Employment Type: FULL_TIME