Medinext Global

10 jobs near Columbus, OH

CANDIDATE RESPONSIBILITIES: ** Contact constituents/complainants to discuss the details of the complaints that are filed. ** Read state statute and compare with complaints to analyze the issue.

Senior Data Reporting

Greensboro, NC · On-site

$74K - $93K/yr

Position Overview The Senior Data Reporting Analyst will be responsible for supporting, maintaining, and enhancing data, reporting, and analytics capabilities across enterprise contact center ...

New

Cloud Engineer

Raleigh, NC · On-site

$54.25 - $72.50/hr

Work Model: Hybrid Location: Raleigh, NC, USA Shift: Monday through Friday, 8 to 5 EST Must have Skills/Attributes: Azure, Cloud, DevOps, Infrastructure, Networking, Security ...

Other

Posted 4 days ago


Job description

CANDIDATE RESPONSIBILITIES:

** Contact constituents/complainants to discuss the details of the complaints that are filed.
**  Read state statute and compare with complaints to analyze the issue.
**  Communicating with the public, so good customer service skills are a MUST.
**  Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
**  Provide any resources or referrals, as appropriate.
**  Send a written correspondence to the complainant once approved by the supervisor.
**  Close the case out by adding the appropriate codes/activities/statues in Versa.
**  Document the actions in the OnBase system.


CANDIDATE REQUIRED SKILLS:

**  Communicate verbally and in writing appropriately
**  Read and interrupt Florida statutes 
**  Previous experience working with the public in a professional work environment
**  Exceptional organizational skills
**  Commit to the project time line