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Medianet Av

2 jobs near Columbus, OH

Experienced AV Installation Technician

MediaNet AV, LLC

Rochester, NY • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title: Experienced Audio, Video and Lighting Installation TechnicianAbout MediaNet AV:MediaNet AV is a dynamic, innovative company providing professional audio, video, and lighting solutions. We are dedicated to fostering a collaborative, supportive work environment where team members are valued and encouraged to grow. At MediaNet AV, you’ll be part of a team that delivers exceptional service and cutting-edge technology to clients, making a real impact in the AV industry.Role Overview:The AVL Installation Technician plays a key role in supporting installation projects, training clients post-installation, and providing ongoing support as they use AVL systems. This position involves hands-on installation tasks, technical configuration, and a commitment to customer satisfaction and quality service. This role will include different tasks based on project.  A strong applicant can be flexible, troubleshoot efficiently and be a positive reflection for MediaNet AV at all times.Key Responsibilities:Installation

  • Conduct on-site technical reviews before installation to create custom training guides for clients, including churches and businesses.

  • Review system designs and Statements of Work (SOWs) for project preparation.

  • Program system components, particularly Q-SYS, Extron, Nyquist and IP products (i.e. Dante, Netgear), as part of the installation setup.

  • Configure rack enclosures, cable management, and equipment as per system design at MediaNet AV’s office.

  • Thoroughly review system designs for functionality and accuracy, preparing documentation and configurations based on design analyses.

  • Assist with cable scheduling, planning, and on-site installation tasks to ensure project accuracy.Complete installation task list, which will vary per project.  This may include but is not limited to:

  • Project Preparation: Review system designs and Statements of Work (SOWs) for each upcoming project.

  • Cable Management: Assist with cable scheduling, cable paths, cable pulls, cable termination, labeling, and installation tasks. 

  • Installation Tasks: Perform duties and tasks as directed during the installation process, including termination, configurations, and detailed work.

  • Inventory Management: Take weekly inventory of supplies in vans and warehouse.

  • Project Inventory Allocation: Allocate project inventory to vans and job sites on a daily/weekly basis.

  • Customer Communication: Respond to customer phone calls on the same day if possible and emails within 24 hours of receiving them.

  • Rack Configuration: Provide preliminary configuration of rack enclosures, enclosure cable management, and equipment housed in enclosures at MediaNet Office as per system design..

  • Read and execute detailed project schematics and cable schedules to document cable paths and connections accurately.

  • Provide comprehensive system training to clients, including detailed checklists and troubleshooting resources for ease of use. 

  • Additional Duties: Perform all other duties as assigned.

Training

  • Extron/Dante training will be required within first 6 months in this role.

  • Offer hands-on training and on-site assistance as needed.

Post-Installation Duties
  • Ensure all tasks on the job site are completed and everything is tidy and clean prior to completing close out documents. 
Personal and Professional Growth
  • Represent MediaNet AV well at all times.  
  • Set monthly and yearly personal development goals to continually improve technical skills and customer service capabilities.
Additional Responsibilities
  • Perform other duties as assigned by the Project Manager.
Reporting Structure:Reports directly to the Project Manager.Qualifications:
  • Strong technical skills with experience in AV installations, including IP systems and cable management.
  • Effective communication skills for client training and technical support.
  • Ability to work independently as well as part of a collaborative team.
  • Detail-oriented and proactive in ensuring client satisfaction.
Benefits:MediaNet AV offers a comprehensive benefits package, including:
  • 401(k) plan with company match

  • Cell Phone allowance

  • Health, vision, and dental insurance
  • Paid time off and holidays
Join Our Team:If you’re an experienced AV technician who values quality service, client satisfaction, and professional growth, we invite you to apply for the Experienced AV Installation Technician role at MediaNet AV.

Apply