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SUMMARY OF THE POSITION
A professional who analyzes organizational needs, develops and provides expertise on administrative methods and systems with the objective of improving service operations and efficiency.

SPECIFIC FUNCTIONS
System Management
• Manage the entry and update of parameters related to logistics.
• Provide continuous support for 2 major software within the service.
• Manage profiles and user rights listing for individuals with different roles.
• Development of new parameters and subsequent support, training, and documentation.
Training, documentation and support
• Conduct training sessions for new users during onboarding processes.
• Develop and maintain training documentation, including supplementary materials.
Data Management and Analysis
• Support the collection, analysis, and communication of data within the team, organization, and with partners.
• Monitors different dashboards and act to resolve or correct data entries.
• Continuous quality assurance process.
Reporting and Statistics
• Generate various reports and statistics.
• Produce and analyze statistics, indicators, performance measures, and dashboards, including financial analysis of organizational activities.
Administrative Support
• Contribute to the efficient daily administrative operations.
• Participate in the implementation of services and projects related to the Nomadis platform in collaboration with multiple partners.
• Contribute to the administrative project management of policies, information, files, actions, and meetings.
• Evaluate support needs for the department and recommend, develop, implement, and maintain an appropriate administrative system.
• Contribute to the department planning, either by directly supporting the coordinator or collaborating with designated staff.
• Assess reporting needs to support the administration department and recommend, develop, establish, and perform appropriate reports.
• Participate in the flow of information between departments in the organization.
• Support the coordinator in planning and preparing documents for presentation to committees and meetings.

REQUIREMENTS
Formation:
• Bachelor's degree in Administration, Arts and Humanities, Social Sciences, or other appropriate academic discipline.

Experience:
• Five (5) years of appropriate administrative experience in similar responsibilities;
• Experience in health informatics is an asset.

Knowledge and Capabilities:
• Knowledge of administrative systems, techniques, practices, data analysis, reporting and information systems;
• Knowledge of the MSSS network, policies and programs, and administrative rules;
• Knowledge of First Nations social service patterns, trends and issues (an asset);
• Ability to identify and analyze the needs of administrative systems Nomadis platform;
• Ability to develop programs, policies, procedures and other documents;
• Comfortable working under pressure in a fast-paced environment.
• Excellent teamwork skills;
• Strong problem-solving skills;
• Strong organizational, project management and communication skills;
• Ability to communicate theoretical and practical knowledge, applied to coaching and training;
• Knowledge of Nomadis
• Proficiency in the Office suite (MS Word, Excel, Project and PowerPoint) (possibility of testing);
• Knowledge of video conferencing software, MediSolution, (an asset).
Given the specific needs of the CBHSSJB for these positions, candidates with a combination of education/degree and relevant experience in the field of payroll, may apply and be considered.

LANGUAGE
• Fluent in English and French;
• Fluency in Cree is an asset.

OTHER
• On call availability: Weeknights and Weekends all day (08h00 to 22h00)
• Available to travel across all Eeyou Istchee communities as needed.