Collaborate with on-site security personnel to resolve incidents ... Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
Med-Security
60 jobs near Columbus, OH
Collaborate with on-site security personnel to resolve incidents ... Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
Collaborate with on-site security personnel to resolve incidents ... Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
Collaborate with on-site security personnel to resolve incidents ... Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
Corporate Security Agent
Manhattan, NY · On-site
$19.25 - $25/hr
... security consulting, personal protection solutions and ... global medical concierge capabilities, allowing prominent organizations, disruptive brands and ...
Corporate Security Agent
Manhattan, NY · On-site
$19.25 - $25/hr
... security consulting, personal protection solutions and ... global medical concierge capabilities, allowing prominent organizations, disruptive brands and ...
Security Officer
Lake Harmony, PA · On-site
$14.50 - $17/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Lake Harmony, PA · On-site
$14.50 - $17/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
San Francisco, CA · On-site
$18.75 - $22.50/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
San Francisco, CA · On-site
$18.75 - $22.50/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
CA$20 - CA$22/hr
Respond to Emergencies - Act quickly and effectively during medical, security, or safety incidents. * Investigate & Report - Document incidents, collect evidence, and maintain accurate records.
CA$20 - CA$22/hr
Respond to Emergencies - Act quickly and effectively during medical, security, or safety incidents. * Investigate & Report - Document incidents, collect evidence, and maintain accurate records.
Corporate Security Agent
Manhattan, NY · On-site
$19.25 - $25/hr
... security consulting, personal protection solutions and ... global medical concierge capabilities, allowing prominent organizations, disruptive brands and ...
Corporate Security Agent
Manhattan, NY · On-site
$19.25 - $25/hr
... security consulting, personal protection solutions and ... global medical concierge capabilities, allowing prominent organizations, disruptive brands and ...
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Executive Protection - Residential Security Agent
Newport, RI · On-site
$17.50 - $23/hr
Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile ... Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within ...
Executive Protection - Residential Security Agent
Newport, RI · On-site
$17.50 - $23/hr
Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile ... Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within ...
Responds to emergencies including fire, medical incidents, security threats, hazardous materials, and adverse weather conditions, following established procedures.Completes logs and reports as ...
Responds to emergencies including fire, medical incidents, security threats, hazardous materials, and adverse weather conditions, following established procedures.Completes logs and reports as ...
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Lahaina, HI · On-site
$25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Lahaina, HI · On-site
$25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Coordinate with external providers as needed (medical/security assistance, intelligence capabilities). Incident Management, Crisis Response & Coordination * Lead security response for workplace ...
Coordinate with external providers as needed (medical/security assistance, intelligence capabilities). Incident Management, Crisis Response & Coordination * Lead security response for workplace ...
Security Officer
San Francisco, CA · On-site
$18.75 - $22.50/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
San Francisco, CA · On-site
$18.75 - $22.50/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Safety & Security Officer, Full Time
Kailua Kona, HI · On-site
$26.45/hr
Respond to emergency situations, including medical, security, guest complaints, etc. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. * Maintain ...
Safety & Security Officer, Full Time
Kailua Kona, HI · On-site
$26.45/hr
Respond to emergency situations, including medical, security, guest complaints, etc. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. * Maintain ...
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
$18.75 - $22.50/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
$18.75 - $22.50/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Fort Worth, TX · On-site
$15.25 - $18.25/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Lahaina, HI · On-site
$16.75 - $19.75/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Security Officer
Lahaina, HI · On-site
$16.75 - $19.75/hr
Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison.
Full-time
Re-posted 12 days ago
Simon Property Group rating
7.9
Based on 19 frontline employees who took The Breakroom Quiz
78th of 205 rated real estate companies
Job description
Job Location:
OIC Services
Primary Purpose
The Operational Intelligence Center (OIC) is a sophisticated command center dedicated to providing exceptional customer service to retail centers across North America. As an OIC Communications Specialist, you will be responsible for delivering top-notch customer service through telephone interactions with customers and tenants, supporting security operations via radio communications, and monitoring video surveillance systems. This role requires outstanding computer skills, the ability to master multiple applications, and a commitment to delivering excellent customer service in every interaction.
PRIMARY RESPONSIBILITIES
Basic Qualifications:
Preferred Qualifications:
Knowledge and Skills Required:
Physical Requirements and Environment:
OIC Services
Primary Purpose
The Operational Intelligence Center (OIC) is a sophisticated command center dedicated to providing exceptional customer service to retail centers across North America. As an OIC Communications Specialist, you will be responsible for delivering top-notch customer service through telephone interactions with customers and tenants, supporting security operations via radio communications, and monitoring video surveillance systems. This role requires outstanding computer skills, the ability to master multiple applications, and a commitment to delivering excellent customer service in every interaction.
PRIMARY RESPONSIBILITIES
- Answer, evaluate, and prioritize incoming telephone and radio calls.
- Communicate effectively with callers to gather complete information and determine the appropriate level of service, including dispatching police, fire, medical, security, or property management.
- Collaborate with on-site security personnel to resolve incidents.
- Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
- Escalate and coordinate incidents with the OIC Supervisor.
- Interpret site maps, and computer-aided design maps.
- Familiarize yourself with the layout and current threats and challenges of multiple retail centers.
- Maintain confidentiality of policies, procedures, emergency response information, and administrative materials.
- Master several computer applications for data logging, information navigation, and customer support.
- Understand and follow emergency and evacuation procedures for assigned retail centers.
- Identify and respond effectively to suspicious criminal activity.
- Operate and monitor surveillance cameras and programs, ensuring all equipment functions properly.
- Support record management and data collection efforts, including video documentation and investigation assistance.
- Maintain an effective video management system and maneuver cameras to document events and assist investigations.
Basic Qualifications:
- High school diploma or equivalent.
- Minimum of two (2) years of experience in a public or private safety organization or dispatching and or call center/customer service experience.
- At least two (2) years of experience in a video surveillance environment or equivalent training/experience.
Preferred Qualifications:
- College degree in Criminal Justice.
- Emergency telecommunicator certificate- if you do not have your ETC, we provide the opportunity to earn your certificate.
Knowledge and Skills Required:
- Demonstrated initiative and ability to handle multiple assignments and meet deadlines.
- Highly organized and self-motivated to work independently and as part of a team.
- Proficient in Microsoft Office Word and Excel.
- Capable of performing regular equipment checks and reporting failures.
- Ability to operate technical monitoring equipment and manage information security programs.
- Professional demeanor, good judgment, and discretion.
- Ability to work overtime and specified shifts in a command center environment.
- Excellent verbal and written communication skills.
- Typing proficiency of at least 40 words per minute.
- Must be able to multitask in between multiple software programs.
- Ability to complete pre-employment assessments, pass the Emergency Telecommunication Course, background check, drug and alcohol screening, and new hire training program.
Physical Requirements and Environment:
- Office environment with limited physical effort, including some standing, bending, light lifting, and stretching.
- Must submit to drug screening as permissible by law.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Availability to work third shift. 12am-8am
What Simon Property Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Simon Property Group
Sourced by ZipRecruiter
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1960