117 Mckesson Customer Service Jobs Hiring Near You

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

What You'll Do (Responsibilities):

• Lead and develop a highperforming Account Management team supporting Cell & Gene manufacturer clients and downstream provider customers

• Own the strategy, operating model, governance, and results of the Cell & Gene Therapy Center of Excellence within McKesson 3PL

• Serve as the primary executive point of contact for InspiroGene, ensuring seamless coordination between frontstage client engagement and backstage 3PL execution

• Act as executive sponsor for key manufacturer accounts, building deep understanding of client programs, financials, and growth objectives

• Drive portfolio growth, retention, renewals, contract negotiations, pricing strategy, and margin performance

• Hold P&L accountability for the Cell & Gene account portfolio, including forecasting and financial performance management

• Translate evolving Cell & Gene market needs into scalable, compliant logistics solutions

• Partner crossfunctionally with Operations, Distribution Centers, Quality, Regulatory, IT, Finance, Legal, Credit, Inventory, and Project Management teams

• Establish and monitor KPIs and standardized reporting to ensure strong execution, transparency, and client satisfaction

• Lead process improvement initiatives using Lean / Six Sigma methodologies to improve efficiency and scalability

• Leverage data and market insights to balance growth, risk, and operational readiness

• Represent 3PL in executivelevel client presentations, QBRs, RFPs, and growth initiatives

Basic Requirements:

• Degree or equivalent experience, and typically requires 12+ years of professional experience and 4+ years of management experience

• Experience leading account management or clientfacing teams supporting complex, highprofile customers

• Demonstrated experience with contract negotiation, renewals, and commercial execution

• Strong financial acumen, including pricing strategy, forecasting, and margin management

• Proven ability to lead crossfunctionally in a matrixed organization

• Exceptional communication skills with the ability to engage executivelevel stakeholders

Preferred Skills/Experience:

• Experience in healthcare account management environments (pharma, biopharma, specialty distribution, or services)

• Cell & Gene Therapy or advanced therapy experience (highly preferred, but not required)

• ThirdParty Logistics (3PL), pharmaceutical logistics, specialty pharmacy, PBM, or payer experience

• Experience operating in highly regulated environments (quality, regulatory, compliance)

• Demonstrated execution mindset with a track record of "getting things done" in complex environments

• High emotional intelligence and relationshipdriven leadership style

• ERP experience (SAP strongly preferred)

• Lean / Six Sigma and/or PMP certification

• Experience supporting sales, account growth, or new business development

Work Location, Travel & Physical Requirements:

• Remote role, with preference for proximity to Columbus, OH or another McKesson hub location

• Candidates located east of the Mississippi preferred due to client timezone alignment

• Travel: Approximately 20% (client meetings, QBRs, internal team sessions, and RFPs)

• Standard office/remote work environment with occasional onsite visits to operational or client locations

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

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McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

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McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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