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McLarty Automotive

Service Manager- Hope Auto

Hope, AR · On-site

ADA + EEO McLarty Automotive Group is an equal opportunity employer committed to fostering a respectful, inclusive workplace. Employment decisions-hiring, training, compensation, and beyond-are made ...

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Infographic showing various job openings at Mclarty Automotive in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Physical job distribution.

Service Advisor

McLarty Automotive

North Little Rock, AR • On-site

Full-time

Re-posted 25 days ago

Job description

Who Would I Interact With?

This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Service Manager, Sales Associates and Managers, just to name a few.

What are the day-to-day responsibilities?

  • Setting, confirming and preparing for appointments with customers to expedite their service experience
  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information and a vehicle walk-around
  • Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
  • Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed
  • Creating a great vehicle delivery experience for the Customer
  • Following up with Customers to ensure satisfaction
  • Setting and achieving targeted sales goals
  • Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information
  • Providing an exceptional customer experience to drive loyalty

How will I know if I am successful?
The performance of a Service Advisor is measured by achieving:

  • Targeted sales goals
  • Targeted Customer Satisfaction Index

Our Associates have many choices for career growth and development after success in a Service Advisor role. Opportunities may include:

  • Service Management
  • Collision Estimator
  • Sales Associate

McLarty Nissan of Benton is an equal opportunity employer and a drug-free workplace.

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