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Senior Associate - Administrative

MBI, Inc., one of the nation's leading direct marketing companies, is looking to hire a Senior Associate in our Torrington location. We are a fulfillment operation tasked with receiving, inspecting, warehousing, packaging, and shipping products directly to customers.

Location: Torrington, CT

Schedule: 7am to 3:30pm, Monday - Friday with overtime during peak season

Job Description/Responsibilities:

Senior Associates work cross-functionally in several areas of our operation; our current need is for administrative/clerical support. This role will primarily be based on an office environment.

Responsibilities:

• Sorting and reviewing production reports
• Reviewing customer invoice packets for accuracy
• Combining/kitting customer invoices with other documents and envelopes (document batching)
• Working in our order management system to check details of specific customer orders and the program/product that will be shipped.
• Assistance out on the floor with check-in/organization of customer packets is needed
• May be assigned to other fulfillment departments like shipping, packaging, inspection, etc. on an as-needed basis

Skills:

• Ability to handle many different tasks simultaneously and tasks which range in complexity
• Works collaboratively within a team and throughout multiple areas of the fulfillment center
• Strong organizational skills
• Adaptability for changing priorities

Qualifications:

• High school diploma/GED preferred
• The ideal candidate must be capable of using computer systems daily, including Outlook, Excel, Word, and is a quick learner at applicable use of our order management systems
• Strong communicator, both written/email and verbal
• Motivated, energetic, and dedicated to the highest standards of excellence
• Previous experience handling customer invoices, shipping procedures and/or customer order workflows is a plus.

Join us!

• Compensation - Competitive starting salaries, steady salary growth including performance-based increase opportunities in your first year, and year-end bonuses.
• Paid Time Off – 18 paid vacation days, paid sick time, paid maternity and paternity leave, 12½ paid holidays.
• Benefits - MBI, Inc. offers a rich benefits package that includes medical, dental, vision, life and disability coverage beginning on Day 1.
• Retirement – All full-time associates are automatically enrolled in our generous profit-sharing plan. 401(k) options are also available, as well as periodic retirement counseling.
• Variety – Our Fulfillment Center associates rotate through various functions providing exposure to different departments and a more varied experience.
• Growth – We strive to promote from within, creating opportunities for associates to develop new skills and reap the rewards of greater responsibility. We are proud that most of our higher-level positions are filled by associates internally – MBI is a career orientated employer.
• Culture – We're proud of our excellent culture. You will be part of a team environment. We also have regularly scheduled events throughout the year and lunch provided every Friday.
• Stability – We have been in business for over 50 years and have never had a layoff at any of our Fulfillment or Customer Service facilities.

We strive to develop and foster an inclusive workplace that promotes and values diversity. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Accordingly, MBI provides equal opportunities for employment. We do not tolerate discrimination based on characteristics such as race, color, religious creed, age, sex, gender identity or expression, sexual orientation, marital status, national origin, ancestry, status as a veteran, present or history of mental disability, intellectual disability, learning disability, or physical disability, including, but not limited to, blindness.