Maytronics

8 jobs near Columbus, OH

Accounting Clerk

Duluth, GA · On-site

$17 - $21.75/hr

Description Maytronics, a leading provider of innovative pool cleaning solutions, is seeking a highly motivated and experienced Accounting Clerk to join the team. The Accounting Clerk supports the ...

Sr. Financial Analyst

Duluth, GA · On-site

$78.70K - $98K/yr

Description Maytronics, a leading provider of innovative pool cleaning solutions, is seeking a highly motivated and experienced Sr. Financial Analyst to join the team. The Sr. Financial Analyst ...

Description Maytronics, a leading provider of innovative pool cleaning solutions, is seeking a highly motivated and experienced Demand Planner to join the team. The Demand Planner develops and ...

Warehouse Associate

Duluth, GA · On-site

$14.75 - $17.50/hr

Description Maytronics, a leading provider of innovative pool cleaning solutions, is seeking a highly motivated and experienced Warehouse Associate to join the team.The Warehouse Associate supports ...

Warehouse Associate

Duluth, GA

$14.75 - $17.50/hr

Description Maytronics, a leading provider of innovative pool cleaning solutions, is seeking a highly motivated and experienced Warehouse Associate to join the team.The Warehouse Associate supports ...

Warehouse Associate

Peachtree Corners, GA

$15.25 - $18/hr

Warehouse Associate Maytronics, a leading provider of innovative pool cleaning solutions, is seeking a highly motivated and experienced Warehouse Associate to join the team. The Warehouse Associate ...

Description Maytronics, a global innovator in automatic pool robotics and the parent company of the Dolphin ® brand, is seeking a Warehouse Site Manager for our Piedmont, SC location. As we continue ...

Field Service Technical Engineer - Pool Safety Systems, Atlanta, GA - FULL TIME

Maytronics

Duluth, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Description
Field Service Technical Engineer - Pool Safety Systems, Atlanta, GA - FULL TIME
For over 35 years, the Maytronics Group has been developing and marketing solutions dedicated to pool safety and automated cleaning.
Among its strategic activities, Poseidon Technologies Inc., recognized for setting worldwide standards since 1995 in public pools drowning detection using computer vision and artificial intelligence already saved many lives. As a Business Unit of the Maytronics Group, Poseidon benefits from its global reach (Europe, the United States, Asia and Australia) to deploy its solutions.
Our human-scale subsidiary operates worldwide with a clear mission: to make public swimming pools safer through technological innovation.
Your tasks:
Based in Duluth, GA, as Field Service Technical Engineer - Pool Safety Systems, you play a key role in installing, maintaining, and supporting Poseidon drowning detection systems across Georgia, with occasional assignments elsewhere in the United States. Technical aspects include following the procedure to calibrate the system on site, ability to handle computer equipment and CCTV exchange/replacement. You serve as the primary technical liaison for customers, sales representatives, and international agents, while ensuring compliance with the company's quality standards and guidelines.
Please note that this position is not an IT role.
Reporting to the R&D and Operations Manager (based in France), you will:
  • Install, configure and maintain Poseidon systems in collective swimming pools across the US.
  • Provide hands-on and remote technical support to customers and partners (HW and system-level).
  • Select and manage subcontractors while negotiating optimal pricing and terms.
  • Liaise with the customer to arrange on-site work schedules.
  • Deliver hotline support to customers, ensuring timely handling and resolution of enquiries, issues, and complaints.
  • Conduct system users training sessions.
  • Provide quality data to the technical team (SW US, HW/SW France) to ensure quick system calibration.
  • Maintain high levels of traceability and documentation using internal tools and databases.
  • Coordinate with the technical team in France to report issues and support continuous improvement.
  • Manage spare parts inventory and local logistics for system components.

Requirements
Your profile:
  • Minimum 5-10 years of relevant experience in a technical, operational field (i.e. Computer Services, Electrical Services, Electrician, CCTV), ideally with a mix of hardware / software.
  • Extensive track record of customer service in a technical environment including complaints escalation and resolution.
  • Bachelor's degree (or higher) in engineering, systems, IT, or a related technical field a plus.
  • Computer literate with experience of using Windows, MS Office, network and call logging systems.
  • Excellent communication and organizational skills.
  • Able to work independently in the field, with a strong sense of responsibility and problem-solving mindset.
  • Tenacious with the ability to build relationships that lead to customer satisfaction as well as working to financial targets.
  • Strong systems analysis and troubleshooting skills
  • Comfortable with international, multicultural environments.
  • Fluent in English.
  • Willingness to travel frequently across Georgia and occasionally to other parts of US.

More information about Poseidon and Maytronics: www.poseidonsaveslives.com www.maytronics.com