S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and ...
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Maxio
60 Maxio Jobs Hiring Near You
S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and ...
The Role Maxio is seeking a highly motivated, strategic, and results-driven Strategic Account Executive to join our growing sales organization. This role is focused on winning and expanding ...
The Role Maxio is seeking a highly motivated, strategic, and results-driven Strategic Account Executive to join our growing sales organization. This role is focused on winning and expanding ...
Customer Success Manager
GA · On-site
S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and ...
Customer Success Manager
GA · On-site
S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and ...
This role is highly hands-on and will work across multiple systems (QuickBooks, Maxio, Salesforce, JPMorgan, and SharePoint) to ensure timely invoicing, cash application, reconciliations, reporting ...
This role is highly hands-on and will work across multiple systems (QuickBooks, Maxio, Salesforce, JPMorgan, and SharePoint) to ensure timely invoicing, cash application, reconciliations, reporting ...
This role is highly hands-on and will work across multiple systems (QuickBooks, Maxio, Salesforce, JPMorgan, and SharePoint) to ensure timely invoicing, cash application, reconciliations, reporting ...
This role is highly hands-on and will work across multiple systems (QuickBooks, Maxio, Salesforce, JPMorgan, and SharePoint) to ensure timely invoicing, cash application, reconciliations, reporting ...
Oversee the use of Rippling (HRIS) and Maxio (recurring billing software) for seamless financial processes and reporting. * Strategic Contributions: * * Collaborate with leadership to develop and ...
Oversee the use of Rippling (HRIS) and Maxio (recurring billing software) for seamless financial processes and reporting. * Strategic Contributions: * * Collaborate with leadership to develop and ...
Senior Accountant
Austin, TX · Hybrid
$73K - $92K/yr
Rillet, Maxio, and connected platforms to keep billing, CRM, and finance in sync * Support day-to-day cash operations and provide visibility into multi-currency exposure * Ensure monthly close runs ...
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Senior Accountant
Austin, TX · Hybrid
$73K - $92K/yr
Rillet, Maxio, and connected platforms to keep billing, CRM, and finance in sync * Support day-to-day cash operations and provide visibility into multi-currency exposure * Ensure monthly close runs ...
Billing Specialist
$45K - $60K/yr
Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) * Process upgrades, downgrades, renewals and ...
Billing Specialist
$45K - $60K/yr
Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) * Process upgrades, downgrades, renewals and ...
Billing Specialist
Englewood, CO · On-site
$45K - $60K/yr
Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) * Process upgrades, downgrades, renewals and ...
Billing Specialist
Englewood, CO · On-site
$45K - $60K/yr
Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) * Process upgrades, downgrades, renewals and ...
Billing Specialist
Englewood, CO · Remote
Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) * Process upgrades, downgrades, renewals and ...
Quick apply
Billing Specialist
Englewood, CO · Remote
Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) * Process upgrades, downgrades, renewals and ...
Senior Accountant
Phoenix, AZ · On-site
$73K - $92K/yr
Serve as the Finance team's primary owner of accounting systems and integrations - including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor ...
Senior Accountant
Phoenix, AZ · On-site
$73K - $92K/yr
Serve as the Finance team's primary owner of accounting systems and integrations - including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor ...
Senior Accountant
Phoenix, AZ · On-site
$73K - $92K/yr
Serve as the Finance team's primary owner of accounting systems and integrations -- including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor ...
Quick apply
Senior Accountant
Phoenix, AZ · On-site
$73K - $92K/yr
Serve as the Finance team's primary owner of accounting systems and integrations -- including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor ...
Revenue Accountant
Boston, MA · On-site +1
$100K - $125K/yr
Serve as the primary owner of Maxio, including billing setup, revenue schedules, reporting, and system integrations. * Own the full invoicing process, ensuring accuracy, timeliness, and alignment ...
Revenue Accountant
Boston, MA · On-site +1
$100K - $125K/yr
Serve as the primary owner of Maxio, including billing setup, revenue schedules, reporting, and system integrations. * Own the full invoicing process, ensuring accuracy, timeliness, and alignment ...
Customer Success Manager
Dallas, TX · On-site +1
They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net ...
Customer Success Manager
Dallas, TX · On-site +1
They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net ...
Senior Accountant
$75K - $95K/yr
Manage customer invoicing and collections in Maxio, including complex contract scenarios like proration, upgrades, and self-service to sales-led transitions * Identify process gaps and fix them ...
Senior Accountant
$75K - $95K/yr
Manage customer invoicing and collections in Maxio, including complex contract scenarios like proration, upgrades, and self-service to sales-led transitions * Identify process gaps and fix them ...
Salesforce Administrator
OR · Remote
Works with integrated applications including but not limited to Maxio, DocuSign, Custom CPQ, Custom Apps, E-Store (WordPress), Zapier, HubSpot etc. Qualifications: * Bachelor's degree is required or ...
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Salesforce Administrator
OR · Remote
Works with integrated applications including but not limited to Maxio, DocuSign, Custom CPQ, Custom Apps, E-Store (WordPress), Zapier, HubSpot etc. Qualifications: * Bachelor's degree is required or ...
Customer Success Manager
Dallas, TX · Remote
They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net ...
Quick apply
Customer Success Manager
Dallas, TX · Remote
They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net ...
Customer Success Manager
Dallas, TX · Remote
They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net ...
Customer Success Manager
Dallas, TX · Remote
They will build, mentor, and scale the team, and operationalize our Customer Success tech stack (Gong, HubSpot, Maxio, Confluence, JIRA) to drive measurable improvements in gross retention, net ...
Accounting Manager (SaaS)
Farmington, MI · On-site
Play a key role in ERP and system improvements (Dynamics 365, Maxio, etc.) * Help translate accounting needs into scalable system workflows * Support system implementations, testing, and data ...
Quick apply
Accounting Manager (SaaS)
Farmington, MI · On-site
Play a key role in ERP and system improvements (Dynamics 365, Maxio, etc.) * Help translate accounting needs into scalable system workflows * Support system implementations, testing, and data ...
Senior Accountant
Phoenix, AZ · Remote
$73K - $92K/yr
Serve as the Finance team's primary owner of accounting systems and integrations - including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor ...
Senior Accountant
Phoenix, AZ · Remote
$73K - $92K/yr
Serve as the Finance team's primary owner of accounting systems and integrations - including NetSuite workflows, the Maxio billing platform, Airbase, and the data flows connecting them. Monitor ...
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Job description
Customer Success Manager (Mid-Market / Strategic Accounts)
About Maxio
Maxio is committed to providing all team members a truly unique experience with opportunities for professional development and involvement in multiple dimensions of running and growing our business.
Remote (U.S.) | Reports to Director, Customer Success
About Maxio
Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and gain real-time visibility into financial performance. With over $60M in ARR and a growing base of high-performing SaaS customers, Maxio sits at the center of the modern finance stack.
The Role
We’re looking for a Customer Success Manager who brings structure to complex customer situations, creates momentum where progress has stalled, and drives accounts from challenge to stability. You will be accountable for customer health and retention, advocate for customer needs, and shape how our customers scale with Maxio. You’ll partner with customers to understand pain points, align internal stakeholders, and execute clear resolution plans, working cross-functionally with Account Management, Support, Product, Professional Services, and Engineering.
What You’ll Own
Customer Coordination and Resolution- Serve as the primary coordination point for customers needing cross-functional support
- Assess challenges and build actionable resolution plans with clear owners and timelines
- Stabilize at-risk accounts and move them toward a healthier state
Strategic Customer Partnership
- Build trust with Finance, RevOps, and SaaS operators by understanding their goals
- Support customers navigating complex workflows or adoption barriers
- Translate customer needs into coordinated internal action and communicate progress clearly
- Partner across departments to remove blockers and align stakeholders around customer priorities
- Act as the voice of the customer, ensuring urgency and business context are understood
- Maintain momentum across open issues and multiple workstreams
- Monitor account health proactively and identify risk before escalation
- Help customers use Maxio effectively across billing, revenue recognition, and reporting
- Maintain operational discipline in Salesforce, ChurnZero, and Zendesk
What Great Looks Like (6–12 Months)
- Critical issues are resolved faster through clear coordination and follow-through
- Internal teams see you as the go-to partner for complex customer situations
- At-risk accounts are consistently stabilized before escalation
- 3–6 years in Customer Success, Account Management, or similar in B2B SaaS
- Proven ability to manage complex, cross-functional situations involving escalations and account stabilization
- Experience working with finance, billing, or SaaS metrics (MRR, ARR, churn) preferred
- Strong executive communication skills; highly organized and proactive in ambiguity
- CPA certification is a plus
- Operate at the intersection of SaaS and finance (high-value, sticky product)
- High ownership role with real impact on retention and growth
- Remote-first, flexible culture
- Clear path to growth as the company scales
- Health, dental, and vision insurance plans
- Medical and dependent care flexible spending accounts
- Paid monthly mental healthcare access with Headspace
- Open PTO - we like to keep this simple...making time for life is important!
- 11 paid standard holidays each year - Including a company-wide Winter Break
- 401(k) savings plan with company match!
- Macbook Laptop
- Paid Parental Leave
- A collaborative, entrepreneurial learning environment with a proven playbook
- Remote/Onsite/Hybrid working options
Maxio is committed to providing all team members a truly unique experience with opportunities for professional development and involvement in multiple dimensions of running and growing our business.
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