Marriott Family Pool Service

Pool Service Technician

About the Role
We are seeking a dependable, safety-conscious, and personable Pool Service Technician to
join our growing team. In this role, you will be responsible for the routine maintenance, cleaning,
chemical balancing, and repair of residential and commercial swimming pools, spas, and
fountains. You will be the face of our company to our valued customers, and your commitment
to quality, professionalism, and exceptional service will be essential to our continued success.
You will be joining a positive, supportive working environment where teamwork, respect, and a
shared commitment to excellence are at the heart of everything we do. We take pride in the
relationships we build — both with our customers and within our team.

What We Offer
• A positive, team-oriented work environment where your contributions are valued.
• Competitive pay with a clear path for advancement based on performance.
• Ongoing training and professional development opportunities.
• Company vehicle and equipment provided.
• Opportunity for growth within a stable and growing family-owned company.

Key Responsibilities
• Perform routine pool, spa, and fountain maintenance including cleaning, vacuuming,
brushing, and skimming.
• Test and balance water chemistry including pH, chlorine, alkalinity, and other chemical
levels.
• Diagnose and perform repair work on pool equipment including pumps, filters, heaters,
and automated systems.
• Identify and report equipment malfunctions or safety concerns to management promptly.
• Maintain accurate service logs and records for each customer account.
• Operate a company vehicle safely and responsibly to travel between customer locations
on a daily basis.
• Greet customers professionally, answer questions, and provide guidance on pool care
best practices.
• Uphold the highest standards of customer safety, ensuring all work is performed to code
and best practices.
• Maintain a clean, organized service vehicle and ensure all tools and chemicals are
stored properly.
• Represent the company with professionalism and a positive attitude at all times.

Requirements
• Must possess a valid driver's license with a clean driving record — a background driving
check will be conducted.
• Must be 18 years of age or older.
• Must be able to pass a pre-employment background check.
• Must be able to work outdoors in varying weather conditions for the majority of the
workday.
• Must be able to meet all physical requirements of the position including heavy lifting,
bending, and extended reaching.
• Must be personable, presentable, and professional at all times when interacting with
customers.
• Must be reliable, punctual, and self-motivated with the ability to manage a daily service
route independently
• Must have a reliable smartphone

Customer Relations & Professionalism
Our customers are the cornerstone of our business. As a Pool Service Technician, you are often
the primary point of contact between our company and our clients. We expect every team
member to:

• Approach every customer interaction with a friendly, positive, and helpful attitude.
• Build and maintain strong working relationships built on trust, reliability, and respect.
• Present a clean, professional appearance at all times while on the job — including
maintaining a neat uniform.
• Communicate clearly and courteously with customers, keeping them informed of any
issues or service recommendations.
• Take pride in delivering an exceptional customer experience that reflects our company
values.

Safety & Quality Standards
The safety and well-being of our customers is our top priority. We hold ourselves to the highest
standards and expect every technician to uphold them without compromise.
• Follow all safety protocols when handling pool chemicals and operating equipment.
• Ensure pools and equipment are safe for customer use following every service visit.
• Adhere to all local, state, and federal safety regulations applicable to pool maintenance
and chemical handling.
• Report any potential safety hazards immediately and take corrective action where
appropriate.
• Complete all work thoroughly and accurately — shortcuts that compromise customer
safety are never acceptable.

Driving Requirements
This position requires daily operation of a company vehicle to travel to and from customer
locations.
• A valid driver's license and clean driving record are required — a background driving
check will be conducted.
• Safe, responsible driving is expected at all times, in compliance with all traffic laws and
company policy.
• Technicians are responsible for performing routine vehicle checks, including oil levels,
tire pressure, and fluid levels, and reporting any maintenance needs to management
promptly.
• Any vehicle issues, damage, or mechanical concerns must be reported to management
immediately.
• The assigned vehicle must be kept clean and organized at all times, both inside and out,
as it represents our company image on the road and at customer locations.

Work Environment
This is a predominantly outdoor, field-based position. Technicians spend the majority of their
workday outside and must be comfortable working in a variety of weather conditions year-round,

including heat, humidity, wind, and occasional rain. Candidates should be prepared for an
active, physically engaging work environment.

Physical Requirements
This position is physically demanding. Candidates must be able to meet the following physical
requirements, though this list is not exhaustive — additional physical demands may arise in the
course of regular job duties:
• Frequent bending, squatting, and kneeling to access pool equipment and service areas.
• Heavy lifting on a regular basis — must be able to lift and carry up to 50 lbs or more
unassisted.
• Reaching and extending overhead and to the sides to clean, skim, and service pool
areas.
• Standing and walking for extended periods throughout the workday.
• Repetitive physical movements including brushing, vacuuming, and equipment handling.
• Working in confined or awkward spaces around pool equipment and mechanical areas.
• Ability to perform physical tasks safely in varying outdoor weather conditions.
Note: Physical requirements may extend beyond those listed above depending on the specific
needs of a given service call or repair job.

Qualifications & Skills
• Prior experience in pool service, maintenance, or a related trade is preferred but not
required — we will train the right candidate.
• Experience with pool equipment repair and troubleshooting is a strong advantage.
• Ability to work independently and manage a daily route efficiently.
• Strong attention to detail and commitment to quality workmanship.
• Excellent interpersonal skills — a positive, customer-focused attitude is essential.
• Reliable, punctual, and self-motivated with a strong work ethic.
• Ability to handle and apply pool chemicals safely (training provided).
• Basic mechanical aptitude — comfort with tools and hands-on repair work.