Mallards Landing Apartments

Leasing Agent / Assistant – West Palm Beach

Full-Time | Compensation: Competitive, DOE

We are a 100% Low-Income Housing Tax Credit (LIHTC) community in West Palm Beach seeking an experienced Leasing Agent / Assistant to support the Community Manager in the daily operations of our tax credit property. This role requires a solid working knowledge of LIHTC compliance and the ability to manage both resident-facing responsibilities and behind-the-scenes administrative work with accuracy and discretion.

What You'll Do

• Support the Community Manager in overseeing daily site operations, leasing, and resident relations
• Process new applications, income/asset certifications, and third-party verifications in accordance with LIHTC (Section 42) program requirements
• Prepare and maintain resident files, ensuring full compliance with tax credit documentation standards
• Conduct annual recertifications and interim recertifications accurately and on schedule
• Assist with lease administration, renewals, and lease violation/enforcement documentation
• Support rent collection, delinquency tracking, and reporting
• Respond to resident inquiries, concerns, and maintenance requests, escalating as appropriate
• Assist with move-in/move-out inspections and unit turn coordination
• Help prepare for and support compliance audits (state agency and syndicator/investor reviews)
• Step in for the Community Manager as needed in their absence

What We're Looking For

• Required: Prior experience with LIHTC compliance, including income certification, recertification, and file documentation standards
• Strong understanding of Fair Housing laws and affordable housing regulations
• Excellent organizational skills and high attention to detail
• Comfortable managing sensitive resident information with professionalism and confidentiality
• Strong communication and customer service skills
• Experience with property management software (RealPage/LOFT experience a plus)
• Ability to multitask in a fast-paced office environment
• Housing Credit Certified Professional (HCCP), COS, or similar certification a plus

Why Join Us

This role offers growth potential for a compliance-minded professional looking to build toward a Community Manager position, with the opportunity to work alongside an experienced property management team.

Position Requirements

Education: High school diploma or GED required. Higher education preferred.

Experience: 2-3 years of related LIHTC experience.

If job includes or may include driving for company business:

• Driver must have a valid driver’s license and acceptable motor vehicle record with company insurance carrier
• Driver must have reliable means of transportation
• Driver must have the ability to be insurable at standard rates for driving.
• Driver must provide proof of personal auto liability insurance when using vehicles for company business

To be hired, candidates will be required to successfully complete a background investigation and drug screen.

PandoLogic. Keywords: Real Estate Agent - Apartments, Location: West Palm Beach, FL - 33409