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Macy's Jobs Information

Do workers at Macy's get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Macy's pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

At Macy's, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Macy's?

Only some people who work part-time can get health insurance.
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Macy's?

Most people who work part-time get paid time off.
69% of people who work part-time say they get paid time off
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Macy's affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Macy's?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 101 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 26% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 15% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Macy's worry about hours?

Some people worry about getting enough hours.
39% of people report they worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Macy's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Macy's workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 197 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Macy's?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Macy's managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Do jobs at Macy's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Macy's?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Macy's job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and June 2026.

Is working at Macy's good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Macy's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Macy's get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 98 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Macy's?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 92 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Macy's enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Macy's recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 105 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Macy's?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Macy's?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Macy's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 90 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Macy's is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 93 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Cosmetics Counter Manager jobs?

Beauty Counter Manager - SKII, Herald Square - Full Time

Macy's

Manhattan, NY • On-site

$17 - $34.53/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 857 frontline employees who took The Breakroom Quiz

9th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Inspire teamwork to reach sales goals and elevate the customer experience
  • Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Develop and implement business driving events to achieve department goals
  • Supervise proper presentation, organization, storing, and replenishment of stock
  • Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
  • Meet and exceed your own and the company's sales goals
  • Work well with vendors to get the best business outcomes
  • Manage vendor events and promotions, including scheduling and execution
  • Maintain compliance with all hygiene standards
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need
Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience
Who You Are
  • Able to coach and provide feedback to Beauty Advisors to exceed daily goals
  • Possess a passion and a business-minded attitude to succeed in a performance-based setting
  • Able to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment
  • Enthusiasm for the beauty industry and the skills to provide outstanding customer care
  • Strong organizational skills to manage multiple tasks at once while maintaining superior results
  • Flexible and able to use sound judgment in ambiguous situations
  • Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
  • 3 to 5 years of relevant work experience

Essential Physical Requirements:
  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
  • Lifting and moving items weighing up to 25lbs.

About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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