ZipRecruiter

Log In

MSP Diesel Solutions

5 jobs near Columbus, OH

MSP Diesel Solutions

Diesel Mechanic

Memphis, TN · On-site

$21.75 - $28.75/hr

Monday - Friday 8 AM - 5 PM Diesel mechanics are responsible for the maintenance and repair of diesel-powered vehicles. The duties include running diagnostic tests on vehicles, test driving vehicles ...

Heavy Duty Inside Parts Salesperson

MSP Diesel Solutions

Memphis, TN • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you looking for a company that believes in Work-Life Balance? A family-owned business that has been in existence since 1959. A family-owned, people-first company that cares about its employees, and not just the bottom line.
Are you a go-getter who loves a challenge? Do you have experience in Heavy Duty Sales? If you said yes, then look no further. MSP Diesel Solutions is the place for you. MSP Diesel Solutions believes in working as a team for the benefit of the company and its employees.
Our Mission Statement:
“MSP Diesel Solutions will provide quality, dependable service while exceeding all of our customer’s expectations.”

Monday - Friday, 8 AM - 5 PM. Saturday's off to spend time with your family or to do the things you enjoy. Who wouldn't love that? ABSOLUTELY NO WEEKENDS!
Summary Description:
  • Assists customers and solicits additional sales; charges out merchandise and makes necessary entries to the inventory control system; distributes special order parts; receives warranty parts; maintains shelf stock; keeps counter clear, clean, and neat.

Major Duties and Responsibilities:
  • Greets customers promptly and courteously.
  • Answers telephone promptly and minimizes hold calls.
  • Take orders over the phone.
  • Maintains customer addresses, telephone numbers, etc. up to date.
  • Attempts sales of additional items, parts, and/or accessories.
  • Ensures that the technician and customer receive parts in a timely manner.
  • Maintains communication with customers regarding their parts.
  • Enters required information in the inventory control system.
  • Receives warranty parts and ensures that defective merchandise is properly tagged with the correct date and numbers.
  • Answer’s customer’s questions about pricing, products, availability, and product features.
  • Ensures cleanliness of products and counterpart areas is clean and orderly.
  • Ensures display areas are presentable and encourages sales.
  • Ensures that product catalogs are current.
  • Read catalogs to determine new parts on the market.
  • Assists customers in locating parts.
  • Ensures all necessary parts are stocked and ready for purchase.
  • Determines replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Locates other vendors who have the part if it isn't carried in-store.
  • Recommends substitute parts if parts are available.
  • Examine parts for defects and exchange defective parts.
  • Check out customers via cash or credit card authorization.
  • Maintain inventory of stock and replenish when needed.
  • Measure parts, using precision measuring instruments to determine whether similar parts may be machined to the required size.
  • Mark and store parts in the stockroom according to the prearranged system.
  • Maintains ongoing effective communication with customers about the status of their parts.
  • Maintains an updated call log of part inquiries from phone calls.
  • When working the parts counter, follows prescribed cash, credit transactions, and batch and ensures that OEROB is completed daily.
  • Processes cores, warranties, and new return merchandise as required at a point of sale.
  • Ensures that OE tickets are maintained daily.
  • Uses equipment and resources safely and proficiently.
  • Keeps updated merchandise material in an organized state.
  • Keeps himself/herself groomed per MSP guidelines.
  • Verifies receiving documents.
  • Responsible for all kit functions.
  • Responsible for accurately and efficiently assembling items into a pre-determined kit.
  • Responsible for ordering parts for kits.
  • Responsible for working with and establishing a rapport with parts vendors.
  • Responsible for labeling kits and kit parts with appropriate information.
  • Responsible for adhering to the correct kitting, and parts/paperwork tracking procedures.
  • Ensures kitting is accurate and updated in the Sx.enterprise system to include the contents and status of each kit.
  • Responsible for receiving parts and verifying accuracy.
  • Responsible for ordering core and returning core.
  • Responsible for handling warranties.
  • Responsible for creating RGA for warranty items.
  • Responsible for creating OE tickets for POs.
  • Responsible for working with the warehouse team to ship kits.
  • Assists as needed with customer ROs.
  • Performs other tasks as required by the General Manager or Upper Management.

Qualifications and Job Requirements:
  • High School Diploma or GED Equivalent.
  • Ability to speak and listen effectively.
  • Customer Service experience.
  • Basic computer skills.