MSC Cruises, the world's third largest cruise line brand, is expanding its eCommerce Product team in the USA. The eCommerce Product Owner will support day-to-day activity for the cruise booking flow ...
MSC Cruises USA
1 job near Columbus, OH
MSC Cruises, the world's third largest cruise line brand, is expanding its eCommerce Product team in the USA. The eCommerce Product Owner will support day-to-day activity for the cruise booking flow ...
Job description
Job Summary:
MSC Cruises, the world’s third largest cruise line brand, is expanding its eCommerce Product team in the USA. The eCommerce Product Owner will support day-to-day activity for the cruise booking flow of the website and collaborate with the prioritization of business needs to ensure alignment with the product roadmap.
Responsibilities:
• Follow roadmap of strategic initiatives to improve booking conversion rates and reduce customer friction throughout the entire booking journey.
• Support the enhancement lifecycle from concept, implementation, and adoption.
• Ensure follow through of A/B testing roadmap in collaboration with testing team, and report on results.
• Prioritize enhancement and product roadmap in collaboration with the ecommerce product team based on projected business impact.
• Communicate status, progress, and roadblocks on key features with ecommerce product team and direct supervisor.
• Oversee the logging, triaging, and testing of production bugs and issues in collaboration with IT
• Manage day-to-day business relationships with 3rd party providers, corporate and local teams, to ensure the delivery of high-quality functionality.
• Collaborate with internal and external partners, and counterparts in Geneva headquarters, to align efforts, share insights, and drive key initiatives.
• Engage with multiple business stakeholders to ensure all booking product needs are accounted for.
Qualifications:
Required:
• Bachelor’s degree in engineering, computer science, business administration, marketing or a relevant subject and 3+ years related experience.
• Experience with Agile methodology, especially writing, reviewing, and grooming user stories and acceptance criteria
• Experience with QA testing websites desired
• In-depth understanding of technology and functionality required to enable seamless digital experiences across multiple devices and multiple delivery systems (such as reservation/inventory and CMS platforms).
• Data-driven mindset with strong analytical skills.
• Strong leadership and collaborative experience with internal and external stakeholders
• Ability to operate effectively in a fast-paced environment and pivot quickly as needed.
• Experience working with internal or external creative teams, technical and marketing partners.
• US Passport or US Permanent Resident
Preferred:
• Travel industry eCommerce experience a plus.
Company:
MSC Cruises is the leader in the Mediterranean cruise market Founded in 1988, the company is headquartered in Fort Lauderdale, USA, with a team of 10001+ employees. The company is currently Late Stage.
MSC Cruises, the world’s third largest cruise line brand, is expanding its eCommerce Product team in the USA. The eCommerce Product Owner will support day-to-day activity for the cruise booking flow of the website and collaborate with the prioritization of business needs to ensure alignment with the product roadmap.
Responsibilities:
• Follow roadmap of strategic initiatives to improve booking conversion rates and reduce customer friction throughout the entire booking journey.
• Support the enhancement lifecycle from concept, implementation, and adoption.
• Ensure follow through of A/B testing roadmap in collaboration with testing team, and report on results.
• Prioritize enhancement and product roadmap in collaboration with the ecommerce product team based on projected business impact.
• Communicate status, progress, and roadblocks on key features with ecommerce product team and direct supervisor.
• Oversee the logging, triaging, and testing of production bugs and issues in collaboration with IT
• Manage day-to-day business relationships with 3rd party providers, corporate and local teams, to ensure the delivery of high-quality functionality.
• Collaborate with internal and external partners, and counterparts in Geneva headquarters, to align efforts, share insights, and drive key initiatives.
• Engage with multiple business stakeholders to ensure all booking product needs are accounted for.
Qualifications:
Required:
• Bachelor’s degree in engineering, computer science, business administration, marketing or a relevant subject and 3+ years related experience.
• Experience with Agile methodology, especially writing, reviewing, and grooming user stories and acceptance criteria
• Experience with QA testing websites desired
• In-depth understanding of technology and functionality required to enable seamless digital experiences across multiple devices and multiple delivery systems (such as reservation/inventory and CMS platforms).
• Data-driven mindset with strong analytical skills.
• Strong leadership and collaborative experience with internal and external stakeholders
• Ability to operate effectively in a fast-paced environment and pivot quickly as needed.
• Experience working with internal or external creative teams, technical and marketing partners.
• US Passport or US Permanent Resident
Preferred:
• Travel industry eCommerce experience a plus.
Company:
MSC Cruises is the leader in the Mediterranean cruise market Founded in 1988, the company is headquartered in Fort Lauderdale, USA, with a team of 10001+ employees. The company is currently Late Stage.
About MSC Cruises USA
Sourced by ZipRecruiter
Company size
10,000+ Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1988