Montana Rescue Mission

Description:

JOB TITLE: Store Associate

REPORTS TO: Bargain Center Assistant Store Manager

STATUS: Full-Time Hourly

POSITION SUMMARY:

Store associates should have a general understanding of all aspects of Store Operations. Assist customers by providing excellent customer service and making sure that merchandise is handled, sorted, displayed, and sold in accordance with MRM standards. Reports to the Store Manager to fulfill the position's essential functions.

ESSENTIALFUNCTIONS:

Represent Montana Rescue Mission's core values, mission, and vision statements.

Follow Bargain Center policies and procedures.

Price saleable merchandise according to established parameters.

Keep work station area clean, tidy, and organized.

Handle customer inquiries, directing as needed to the Store Director.

Exhibit a courteous and friendly attitude, offering excellent customer service with customers and donors.

As a cashier, ring up sales, accurately handling money and making change, process credit card purchases, maintain needed cash and coin levels throughout the shift.

Unload trucks or donor vehicles of donated items.

Provide the donor with accurate and legible receipt(s).

Perform minor repairs to furniture and appliances; clean and test before placing them on the floor for sale.

Perform other related duties as may be assigned.

Requirements:

SKILLS/QUALIFICATIONS:

• A solid and credible Christian witness and lifestyle that exemplifies Christ in character and action.
• Ability to deal with the public, donors, and employees with courtesy and tact.
• Good cash handling skills; accurate and efficient. Excellent attitude, personable, friendly, and courteous.
• Strong math skills.
• Good eye-hand coordination.
• Dependable, trustworthy, conscientious, honest, and punctual.
• Basic computer skills and internet utilization.
• Strong customer service orientation; good verbal communication skills.
• Ability to organize, prioritize, and complete tasks and projects in a timely manner. Ability to work independently and/or as part of a team.
• Ability to use point of sale equipment with accuracy.
• Neatly groomed appearance.

Ability and willingness to work varied shifts as well as be assigned to various locations as needed.

PHYSICAL FACTORS/WORKING CONDITIONS

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

The majority of this position requires work indoors, working with a diverse customer population.

This position may require work in an odorous and/or noisy environment - Frequently

• Standing— Continuously
• Talk, hear, and see— Continuously
• Reach with hands and arms - Continuously
• Bend, twist, push, pull, use stairs, and maneuver in a crowded environment. - Frequently Lift and/or move up to 50 lbs, more with assistance - Frequently

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

EDUCATION/EXPERIENCE:

• High school diploma or GED preferred.
• One year of prior cashier experience is preferred.
• One year of Customer Service preferred.
• Two- five years of experience with online sales preferred.