Women's health group seeks medical schedulers to assist patients in the Chandler area. Scheduling includes appointments, referrals, and surgeries; full-time and part-time opportunities available.
MomDoc offers great traditional and non-traditional benefits, including six-week paid sabbaticals.
This is a Call Center based job in the Chandler Area.
Bi-Lingual in Spanish is encouraged but not preferred.
Job Functions: - Answering incoming phone calls and making outgoing calls for all medical office locations
- Assist patients with scheduling needs and questions
- Other tasks as assigned
Relevant Skills: - Strong computer and typing skills
- Able to problem solve
- Self -starter
- Team focused
- Excellent communication skills
Educational requirements: N/A
Years of experience: at least 6 months customer service
Key Responsibilities - Answer calls within 30 seconds
- Schedule appointments appropriately
- Updates all patient demographic and insurance information
- Gather detail information from patient to provide great patient care
- Support internal projects
- Represent MomDoc's appreciation culture in interactions with fellow employees and patients