Philadelphia, PA · On-site
$20.75 - $28.25/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application
Quick apply
Philadelphia, PA · On-site
$20.75 - $28.25/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application
Field Engineers are experienced technicians in system installation, cabling, wiring, and troubleshooting of audiovisual systems or IT networks. They are responsible for commissioning and networking ...
Quick apply
Field Engineers are experienced technicians in system installation, cabling, wiring, and troubleshooting of audiovisual systems or IT networks. They are responsible for commissioning and networking ...
We are seeking an experienced Enterprise Applications Architect Consultant to lead the architecture, modernization, and governance of enterprise applications across a diverse technology portfolio.
New
Quick apply
We are seeking an experienced Enterprise Applications Architect Consultant to lead the architecture, modernization, and governance of enterprise applications across a diverse technology portfolio.
New
Miami, FL · On-site
... resources for enablement and problem resolution. • Collaborate with technical teams to design ... ACP JCA, ACP MJCP, ACP MJDP, ACP MJSP. Company : Norwegian Cruise Line Holdings Ltd. Founded in ...
Miami, FL · On-site
... resources for enablement and problem resolution. • Collaborate with technical teams to design ... ACP JCA, ACP MJCP, ACP MJDP, ACP MJSP. Company : Norwegian Cruise Line Holdings Ltd. Founded in ...
Miami, FL · On-site
Coordinate with internal resources and external partners to ensure timely resolution of issues ... ACP JCA, ACP MJCP, ACP MJDP, ACP MJSP. ABOUT NCLH Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH ...
Miami, FL · On-site
Coordinate with internal resources and external partners to ensure timely resolution of issues ... ACP JCA, ACP MJCP, ACP MJDP, ACP MJSP. ABOUT NCLH Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH ...
Miami, FL · Remote
Coordinate with internal resources and external partners to ensure timely resolution of issues ... ACP JCA, ACP MJCP, ACP MJDP, ACP MJSP. ABOUT NCLH Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH ...
Miami, FL · Remote
Coordinate with internal resources and external partners to ensure timely resolution of issues ... ACP JCA, ACP MJCP, ACP MJDP, ACP MJSP. ABOUT NCLH Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH ...
$20.75 - $28.25/hr
Full-time
Posted 29 days ago
Help Desk Analyst
Minimum skills and experience:
* Minimum 2 years of experience working in a single point of contact
help desk
* Experience using Jira Service Management Helpdesk application
* Experience using GroupLink's eHelpdesk platform
* Experience using Genesys Cloud contact center and customer
experience platform
* Strong customer service skills; telephone etiquette
* Great team-oriented interpersonal skill
* Great organizational skills
* Excellent analytical and problem-solving skills
* Strong oral and written communications skills (technical and
non-technical)
* Robust understanding of the ACD system and trouble ticket process
