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MDAEdge

61 jobs near Columbus, OH

MDAEdge

Senior Frontend Engineer

Manhattan, NY · On-site

$134K - $185K/yr

MDAEdge is a growing company seeking a Senior Frontend Engineer to join their team. In this role, you will be responsible for building ambitious new features for both the web and mobile applications ...

MDAEdge

Mainframe DB2 Administrator

Fort Worth, TX · On-site

MDAEdge is a company seeking a Mainframe DB2 Administrator with extensive experience in z/OS System Administration and related technologies. The role involves managing a team of Mainframe ...

MDAEdge

Senior Kafka Engineer

Tempe, AZ · On-site

$54.25 - $71.75/hr

MDAEdge is seeking an experienced Kafka Engineer with expertise in Confluent Kafka, Java/Scala, and distributed systems. The role involves designing scalable, fault-tolerant Kafka-based data ...

MDAEdge

Generative AI Engineer

Austin, TX · On-site

MDAEdge is a company focusing on innovative AI solutions, and they are seeking a Generative AI Engineer. The role involves developing efficient pipelines for document processing and creating scalable ...

MDAEdge

Front-End Web Developer (Webflow)

MDAEdge is seeking a detail-oriented Front-End Web Developer with strong Webflow expertise to build, optimize, and maintain responsive websites. The role involves collaborating with design, marketing ...

MDAEdge

Database Administrator

Washington, DC · On-site

MDAEdge is seeking an experienced Database Administrator to support the FBI's mission-critical operations in Washington, DC. The ideal candidate will manage and maintain large-scale databases ...

MDAEdge

Merchandising Project Manager

$51K - $63K/yr

MDAEdge is a high-growth tech company with a collaborative culture seeking a part-time Merchandising Project Manager. In this role, you will collaborate with the Events team and cross-functional ...

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Genesys Engage - CTI Genesys Developer (Genesys Cloud Developer)

MDAEdge

Columbus, OH • On-site

$54.25 - $74.25/hr

Full-time

Posted 23 days ago

Job description

Job Summary:
MDAEdge is seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms. The ideal candidate will be responsible for designing, developing, and maintaining customized Genesys Cloud flows, integrations, and automation solutions.
Responsibilities:
• Design, develop, and test Genesys Cloud flows utilizing common modules, data actions, data tables, and other components.
• Implement and enhance Genesys Cloud solutions using SDKs and APIs.
• Collaborate with cross-functional teams to gather requirements and propose technical solutions.
• Develop and maintain automation scripts using Python and JavaScript to configure and manage Genesys Cloud.
• Integrate Genesys Cloud with Salesforce CTI and other third-party applications.
• Build and manage digital bots for chat and email within the Genesys Cloud ecosystem.
• Implement Workforce Engagement Management (WEM) solutions.
• Monitor, analyze, and troubleshoot Genesys Cloud applications to ensure stability and optimal performance.
• Create detailed documentation on design, data handling, error management, monitoring, alerting, and testing processes.
Qualifications:
Required:
• 5+ years of hands-on experience in designing, developing, and testing Genesys Cloud flows.
• Strong understanding of Genesys Engage and CTI Genesys.
• Experience with Python and JavaScript for scripting and automation within Genesys Cloud.
• Demonstrated ability to quickly learn and apply new technologies.
• Proven experience integrating Genesys Cloud with Salesforce CTI and third-party systems.
• Solid experience with AWS Lex, especially in creating natural language understanding (NLU) capabilities.
• Excellent analytical, problem-solving, and communication skills.
Preferred:
• Experience with cloud services like AWS or Azure.
• Familiarity with CI/CD pipelines and DevOps practices.
• Genesys Cloud Certifications (Preferred but not required).
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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