Master Service

Service Coordinator - Customer Service & Project Scheduler
Location: Knoxville, Tennessee
Competitive Pay + Benefits
Full-Time Monday-Friday
Are you an organized, detail-oriented professional who thrives in a fast-paced environment? Do you enjoy coordinating schedules, assisting customers, and ensuring projects run smoothly? If so, Master Foundation & Crawl Space Repair wants you on our team!
As a Service Coordinator, you will play a key role in scheduling and managing projects for our basement waterproofing, crawlspace repair, foundation repair, and concrete leveling services. Your work will directly impact our ability to deliver high-quality service to residential and commercial customers.
Why Join Master Foundation & Crawl Space Repair?
Competitive Pay + Benefits Package:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Holiday Pay
• Employee Assistance Program

A Team-Oriented Workplace:

• Supportive leadership that values your contributions
• Work-life balance in a rewarding environment
• Career growth opportunities with industry-leading training

Make an Impact Every Day!

• Be the backbone of our production team, ensuring smooth project execution
• Help customers feel informed, supported, and confident in their home solutions

What You'll Do As A Service Coordinator:
Schedule & Coordinate: Manage project appointments and ensure seamless execution
Customer Communication: Serve as the main point of contact for customers, providing updates and support
Administrative Organization: Maintain accurate records, installation paperwork, and project details
Team Collaboration: Work with production teams to optimize scheduling and operations
Process Improvement: Assist leadership in streamlining workflows for efficiency
What We're Looking For In A Service Coordinator:
Experience in logistics, scheduling, administration, or customer service
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Attention to detail while managing multiple projects
Proficiency in Microsoft Office & scheduling software (or ability to learn)
Ready to Join Us?
If you're a motivated team player who enjoys keeping things running smoothly, apply today!