Host
Arlington Heights, IL · On-site
As a hostess at MAGO, you will be the vibrant face of our establishment, ensuring every guest is welcomed into an unforgettable dining experience. This role demands reliability and the ability to ...
Mago Ah
7 jobs near Columbus, OH
Host
Arlington Heights, IL · On-site
As a hostess at MAGO, you will be the vibrant face of our establishment, ensuring every guest is welcomed into an unforgettable dining experience. This role demands reliability and the ability to ...
Tableside Guacamole
Arlington Heights, IL · On-site
Description Tableside Guacamole Specialist Job Summary as a Tableside Guacamole Specialist (aka Guacamole Lady) to bring a fun and engaging experience to our guests! In this role, you will prepare ...
Tableside Guacamole
Arlington Heights, IL · On-site
Description Tableside Guacamole Specialist Job Summary as a Tableside Guacamole Specialist (aka Guacamole Lady) to bring a fun and engaging experience to our guests! In this role, you will prepare ...
Description Job Title: Server Job Overview: As a Server, you will be the face of our restaurant, responsible for delivering attentive and personalized service. Your ability to engage with customers ...
Description Job Title: Server Job Overview: As a Server, you will be the face of our restaurant, responsible for delivering attentive and personalized service. Your ability to engage with customers ...
Kitchen Prep
$14.50 - $18.25/hr
Description Prep Cook Job Summary: As a Prep Cook in a high-volume kitchen, you will be responsible for preparing ingredients and assisting in the overall efficiency of the kitchen. Your role is ...
Kitchen Prep
$14.50 - $18.25/hr
Description Prep Cook Job Summary: As a Prep Cook in a high-volume kitchen, you will be responsible for preparing ingredients and assisting in the overall efficiency of the kitchen. Your role is ...
Kitchen Line
Arlington Heights, IL · On-site
$16 - $20/hr
Description BOH Line Cook Job Summary: As a BOH Line Cook , you will play a crucial role in delivering high-quality dishes while maintaining efficiency in a fast-paced kitchen. You will be ...
Kitchen Line
Arlington Heights, IL · On-site
$16 - $20/hr
Description BOH Line Cook Job Summary: As a BOH Line Cook , you will play a crucial role in delivering high-quality dishes while maintaining efficiency in a fast-paced kitchen. You will be ...
Bus Runners
Arlington Heights, IL · On-site
Description Job Title: Busser Role Overview: As a busser, you will play a crucial role in supporting the front-of-house team by ensuring that the dining area is always clean, organized, and welcoming.
Bus Runners
Arlington Heights, IL · On-site
Description Job Title: Busser Role Overview: As a busser, you will play a crucial role in supporting the front-of-house team by ensuring that the dining area is always clean, organized, and welcoming.
Dish
Arlington Heights, IL · On-site
$13.25 - $17/hr
Description Job Summary: We are looking for a reliable and hardworking Dishwasher to join our team. The Dishwasher is responsible for keeping all kitchen areas clean, washing dishes, utensils, and ...
Dish
Arlington Heights, IL · On-site
$13.25 - $17/hr
Description Job Summary: We are looking for a reliable and hardworking Dishwasher to join our team. The Dishwasher is responsible for keeping all kitchen areas clean, washing dishes, utensils, and ...
Full-time
Re-posted 22 days ago
Job description
Description
Job Title: Hostess
Role Overview: As a hostess at MAGO, you will be the vibrant face of our establishment, ensuring every guest is welcomed into an unforgettable dining experience. This role demands reliability and the ability to thrive in a fast-paced environment while embodying our brand's spirit. You will also oversee the training and ongoing development of the hostess team to maintain our exceptional service standards.
Key Responsibilities:
- Training and Standards: Conduct continuous training for all host staff, focusing on in-person greetings, phone etiquette, and effective floor management to uphold MAGO's high service standards.
- Guest Reception: Greet and welcome guests warmly as they arrive, creating a friendly first impression that captures the essence of MAGO.
- Table Management: Efficiently manage reservations and seating arrangements to optimize table turnover while ensuring a comfortable dining experience for all guests.
- Guest Interaction: Engage with guests, addressing inquiries about the menu and restaurant, resolving concerns, and ensuring their needs are met promptly and courteously.
- Brand Representation: Maintain a professional appearance that reflects MAGO's image, adhering to uniform and grooming standards.
- Collaboration: Communicate effectively with servers and kitchen staff to ensure smooth operations and deliver a seamless dining experience.
- Crisis Management: Handle guest complaints with professionalism, actively seeking solutions to ensure customer satisfaction.
- Cleanliness and Organization: Ensure the host area is always clean and organized, ready to welcome incoming guests.
Requirements
Qualifications:
- Previous experience in a restaurant or hospitality setting is preferred.
- Excellent communication and interpersonal skills.
- Ability to excel in a fast-paced environment while remaining composed under pressure.
- Strong organizational skills and keen attention to detail.
- A positive attitude and a genuine passion for delivering outstanding customer service.