Madison James

Administrative Assistant

Location: In-person at ShutterShop (Florida)

Schedule: Full-time or part-time — we'll work with the right candidate

Pay: Competitive, based on experience

About the Role

ShutterShop is looking for a friendly, organized Administrative Assistant to be the welcoming face and

voice of our business. If you love staying organized, enjoy helping customers, and have a creative side

for social media and content, we'd love to hear from you.

This is a hands-on role in a small-business environment, so you'll wear a few hats — front desk one

minute, putting together a Facebook post the next. No two days look exactly the same.

What You'll Do

• Greet customers in person, answer phone calls, and respond to email inquiries in a warm,

professional way

• Schedule appointments, consultations, and installations on our team calendar

• Prepare quotes, invoices, and customer paperwork

• Keep digital and paper filing systems neat and easy to find

• Process incoming orders and follow up with customers on order status

• Manage and grow our social media presence (Facebook, Instagram, and others) — posting

regularly, engaging with followers, and responding to messages and reviews

• Create simple content that shows off our work — take photos and short videos of completed

projects, write captions, and put together posts that highlight customer projects, behind-the-

scenes moments, and seasonal promotions

• Support the owner and team with general office tasks, errands, and special projects as needed

What We're Looking For

• Strong Microsoft Office skills — Word, Excel, and Outlook at a minimum; comfortable picking up

new software quickly

• Excellent customer service and communication skills, both written and verbal

• Experience creating content for social media — whether for a previous job, a side hustle, your own

brand, or just being the person who runs the family accounts. Comfortable using a smartphone to

take quality photos and videos and using basic editing tools (Canva, CapCut, Instagram/Facebook

built-in tools, etc.)

• Highly organized with strong attention to detail

• Self-starter who can manage their own to-do list and prioritize without being micromanaged

• Friendly, professional demeanor — you'll be the first point of contact for our customers

• Reliable and punctual

• High school diploma or equivalent (some college a plus, but not required)

Nice to Have (Not Required)

• Previous experience in a small business, contracting, or home-services environment

• Familiarity with QuickBooks or similar bookkeeping software

• Photography or video-editing experience

ShutterShop is an equal opportunity employer. We welcome applicants from all backgrounds.

Who we are:

We are a small, family owned business that is continuing to grow. We love bringing aboard friendly, optimistic people who love to serve others and have fun doing it!

We are the manufacturer! We care deeply about quality, craftsmanship, innovation, and continuous improvement. We are passionate about what we do and we are looking for the right person to join our team.

Feel free to apply to this ad with your resume attached or come into our showroom Monday-Friday 9am-3pm.
Our address is:
ShutterShop
3103 81st Court E, Bradenton, Florida 34211