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M Management

8 jobs near Columbus, OH

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

GRM Information Management is a leading provider of information management systems with over 35 years of experience. GRM robust, cloud-based content services platform serves as the centerpiece of the ...

M Management Inc

Account Executive

Capitol Heights, MD · On-site

GRM Information Management Services (www.grmdocumentmanagement.com) is now hiring an experienced Account Executive for our Capitol Heights office. The primary responsibility is to sell and promote ...

M Management Inc

Driver

Houston, TX · On-site

$17 - $18/hr

Prior route driving, warehouse, or document management experience This position requires reliability, attention to detail, and a strong commitment to safety and customer service. Benefits: GRM ...

M Management Inc

Driver

Lithia Springs, GA · On-site

$18 - $20/hr

Prior route driving, warehouse, or document management experience This position requires reliability, attention to detail, and a strong commitment to safety and customer service. Benefits: GRM ...

M Management Inc

Driver

Miami, FL · On-site

$17 - $18/hr

About the Role: The Driver position is a critical role within the transportation and warehousing industry, responsible for the safe and efficient operation of commercial vehicles such as dump trucks ...

M Management Inc

Driver

Stoughton, MA · On-site

$17 - $21/hr

Prior route driving, warehouse, or document management experience This position requires reliability, attention to detail, and a strong commitment to safety and customer service. Benefits: GRM ...

Customer Services Representative

M Management Inc

Capitol Heights, MD • On-site

$20/hr

Full-time

Re-posted 19 days ago

Job description

GRM Information Management Services LLC

 

Customer Service Representative

 

GRM Information Management Services, a leader in the Document Management Industry is currently looking for an experienced Customer Service Representative to join our team at our Capitol Heights, Maryland office.

Job Description: 

  • Handle incoming phone calls and email requests at the Customer Service desk.
  • Generate and track daily work orders via Inventory Management System
  • Schedule and coordinate customer pickups and deliveries.
  • Respond to client questions or concerns
  • Interact with Dispatch and Account Management to ensure customer satisfaction.
  • Hours (M-F) 9:00 am -6:00 pm

Required Skills:

  •  Data entry and order processing experience 
  •  Ability to handle heavy phones in a fast-paced environment; active listening and conflict resolution
  • Positive attitude, friendly disposition
  • Must possess excellent verbal/written communication and interpersonal skills
  • Ability to work as both part of a team and independently
  • Ability to multi task several processes simultaneously
  • Well organized and detail oriented
  • Intermediate computer skills (Email, Excel, etc.).

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

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