Luzo Auto Center

Job Summary

We are seeking an experienced Collision Repair Production Manager to oversee daily back-shop operations in our high-volume collision repair facility. This role is responsible for driving shop workflow, dispatching jobs to body and paint technicians, and maintaining strict quality control and cycle-time benchmarks. You will work directly with office manager and insurance adjusters to coordinate supplement approvals, track parts fulfillment, and ensure on-time delivery.

Key Responsibilities

• Production & Workflow Management:
• • Direct daily back-shop production flow, assigning repair orders to body technicians, frame techs, and painters based on skill set and shop capacity.
  • Monitor vehicle progress through disassembly, metal/body, paint, assembly, and detail stages to meet target delivery dates.
  • Track shop cycle time and touch time metrics to maximize stall productivity.
• Quality Control & Standards:
• • Perform pre-paint and final Quality Control (QC) inspections to ensure all repairs comply with OEM repair procedures and safety guidelines.
  • Enforce shop safety protocols, personal protective equipment (PPE) compliance, and OSHA/EPA regulations across the shop floor.
• Office & Insurance Coordination:
• • Partner closely with the office manager and insurance adjusters to identify hidden damage during tear-down and process timely supplements.
  • Coordinate parts procurement to verify OEM/aftermarket parts receipt before scheduling jobs onto the floor.
  • Communicate daily production status updates during shop release meetings.

Qualifications & Requirements

• Experience: 3–5+ years of experience in collision repair, body shop production management, or auto body estimating.
• Technical Knowledge: Strong understanding of auto body repair processes, frame alignment, paint systems, and OEM repair procedures (Alldata, Mitchell, or CCC ONE).
• Certifications: I-CAR certification or ASE collision repair credentials strongly preferred.
• Skills: Strong leadership, ability to manage technician efficiency, dispute resolution, and proficiency with management/estimating software.

Have been in business since 1967