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64 Lumen Network Operations Technician Jobs Hiring Near You

NETWORK OPERATIONS TECHNICIAN (STARLINK) As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the ...

OPERATIONS TECHNICIAN III - PUB SEC

CO · Remote

$77K - $103K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Operations Technician III - Federal has an in-depth technical knowledge of network ...

NETWORK OPERATIONS TECHNICIAN (STARLINK) As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the ...

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... The Role The Operations Technician III - Federal has an in-depth technical knowledge of network ...

NETWORK OPERATIONS TECHNICIAN (STARLINK) As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the ...

ProInfoNet is seeking a skilled Network Operations Technician II to join our Network Operations Center (NOC) team. This role is responsible for monitoring, maintaining, and troubleshooting ProInfoNet ...

ProInfoNet is seeking a skilled Network Operations Technician II to join our Network Operations Center (NOC) team. This role is responsible for monitoring, maintaining, and troubleshooting ProInfoNet ...

... network operations environment Skills Ccna, Network connectivity, Network operations center, Network operations, Noc, Lan/wan, Router, Troubleshooting, Windows Top Skills Details Ccna,Network ...

... network operations environment Skills Ccna, Network connectivity, Network operations center, Network operations, Noc, Lan/wan, Router, Troubleshooting, Windows Top Skills Details Ccna,Network ...

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... The Role Supports operational analysis and performance management activities related to 811 Call ...

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Lumen Jobs Information

What is it like to work at Lumen?

Lumen is a company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment. The company's structure is designed to encourage cross-functional teamwork, with employees working together to deliver cutting-edge solutions in the telecommunications and technology sectors. Working at Lumen may appeal to candidates who are passionate about shaping the future of connectivity and are eager to contribute to a mission-driven organization with a strong focus on customer satisfaction and community engagement.

What makes Lumen an attractive place to work?

Lumen is a leading telecommunications company that provides high-speed internet, video, and voice services to millions of customers across the United States. The company's workplace is known for its innovative culture, collaborative environment, and commitment to employee growth and development, offering opportunities for employees to work on cutting-edge projects and advance their skills. By joining Lumen, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy a dynamic work environment that fosters professional development and career advancement.

What are the most popular categories at Lumen?

Infographic showing various Network Operations Technician job openings at Lumen in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, and 43% Remote job distribution.

Network Operations Technician (Starlink)

SpaceX

Redmond, WA • On-site

$31.50 - $34.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


SpaceX rating

8.7

Company rating: 8.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies


Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
NETWORK OPERATIONS TECHNICIAN (STARLINK)
As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the globe. You will execute operational response to real-time network events and anomalies - mitigating their impact before significant service degradation occurs. You will facilitate incident response, engaging and supporting engineering teams to triage and resolve major issues. You will work with engineers across disciplines and external partners to ensure that all problems are root-caused and mitigated to prevent future recurrence. You will manage changes and maintenances required to improve and sustain service for users, while ensuring minimal network downtime. As an embedded operator within the NOC you will work with operations engineering to improve operational processes, increase operational efficiency, and maximize operational capabilities.
RESPONSIBILITIES:
  • Detect and triage emerging anomalies on satellites, ground stations, terrestrial network interop, terrestrial network interconnections, network co-location sites, and internet points of presence
  • Provide centralized awareness and management of routine and emergency maintenance performed by SpaceX personnel and partner contractors
  • Execute rapid incident response for major network disruptions
  • Own investigation, troubleshooting and resolution efforts for common network issues
  • Provide advanced troubleshooting support and resolution for complex residential and enterprise escalations in coordination with internal teams
  • Measure, preserve, and improve the uptime and performance of the Starlink Network
  • Follow and improve processes used for operating the Starlink Network

BASIC QUALIFICATIONS:
  • High school diploma or equivalency certificate
  • 1+ year of professional experience troubleshooting and operating computer systems in a network, IT, or security setting including but not limited to a Network Operations Center (NOC), Security Operations Center (SOC), Data Center Operations etc.

PREFERRED SKILLS AND EXPERIENCE:
  • Ability to take on projects that require taking initiative and developing new expertise
  • Ability to work effectively in a dynamic environment that includes working with fast changing needs and requirements
  • Experience in mission-critical operations where outstanding attention to detail and communication is required to ensure success
  • Industry recognized technical certifications (i.e. Network+, Security+, CCNA, JNCIA, etc)
  • Ability to perform network troubleshooting using packet captures and/or device telemetry to root cause network issues
  • Familiarity with modern networking technologies including but not limited to:
  • Connectivity (MAC, WiFi, WDM, IPv4 and IPv6)
  • Switching (STP, VLANs, QinQ)
  • Routing (BGP, OSPF, IS-IS)
  • Network services (DNS, DHCP, NTP, NAT)
  • Network security (MACsec, ACLs) and Anti-DDoS measures
  • Knowledge and troubleshooting of common consumer devices (IoT, Home security and Smart devices)
  • Residential or business customer interaction experience, customer support preferred
  • Experience with debugging complex systems using data analysis
  • Basic software experience in Python, SQL, Bash or similar languages
  • Bachelor's degree in IT, Computer Science, Cybersecurity or STEM discipline

ADDITIONAL REQUIREMENTS:
  • Must be available for on-shift rotations
  • This position requires working 7 PM - 7 AM; 3 days on, 4 days off; then 4 days on, 3 days off
  • Must be able to work extended hours and weekends as needed

COMPENSATION AND BENEFITS:
Pay Range:
Level 1: $29.00
Level 2: $31.50
Level 3: $34.50
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.
ITAR REQUIREMENTS:
    Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

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About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US