Service Writer/Tool Rental Associate The primary responsibility for all positions with Rocky's Ace Hardware is to ensure that all customers "Experience the Rocky's Difference" and uphold the Core ...

Lowe's is a home improvement retailer. They sell tools, building materials, appliances, and home decor.
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Based on 5,258 frontline employees from Lowe's who took The Breakroom Quiz
119 Lowe'S Tool Rental Associate Jobs Hiring Near You
Service Writer/Tool Rental Associate The primary responsibility for all positions with Rocky's Ace Hardware is to ensure that all customers "Experience the Rocky's Difference" and uphold the Core ...
The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...
The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...
The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...
The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...
The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...
The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including ...
Tool Rental Associate
Williamsburg, KY · On-site
$13 - $14.25/hr
Floor associates are responsible for engaging the customer, determining their needs, and projecting ... Maintain the rental department: Keep clean, organized, and fully stocked. Execute the daily ...
Tool Rental Associate
Williamsburg, KY · On-site
$13 - $14.25/hr
Floor associates are responsible for engaging the customer, determining their needs, and projecting ... Maintain the rental department: Keep clean, organized, and fully stocked. Execute the daily ...
This role supports the day to day Tool Rental field and store operations, including sales, service ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...
This role supports the day to day Tool Rental field and store operations, including sales, service ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...
... sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental. Major Tasks ...
New
... sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental. Major Tasks ...
New
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
TOOL RENTAL SERVICE TECHNICIAN
Canton, OH · On-site
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
TOOL RENTAL SERVICE TECHNICIAN
Canton, OH · On-site
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
TOOL RENTAL SERVICE TECHNICIAN
Canton, OH · On-site
$19.50/hr
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
TOOL RENTAL SERVICE TECHNICIAN
Canton, OH · On-site
$19.50/hr
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
This position also involves ordering parts for repair, using a computer to process transactions, and training Tool Rental Associates on the proper use for tools. Tool Rental Service Technicians will ...
... sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental. Major Tasks ...
New
... sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental. Major Tasks ...
New
Tool Rental Associate - Part Time (Aurora)
Aurora, ON · On-site
CA$18.60 - CA$19.60/hr
Position Overview: Sales Associates provide fast, friendly service by actively seeking out ... Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and ...
Tool Rental Associate - Part Time (Aurora)
Aurora, ON · On-site
CA$18.60 - CA$19.60/hr
Position Overview: Sales Associates provide fast, friendly service by actively seeking out ... Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and ...
Part Time - Customer Service Associate - Tool Rental - Flexible
Philadelphia, PA · On-site
$14.75 - $20.25/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions ...
Part Time - Customer Service Associate - Tool Rental - Flexible
Philadelphia, PA · On-site
$14.75 - $20.25/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service ... Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions ...
Lowe's Jobs Information
Do workers at Lowe's get paid breaks?
36% of people say they don’t get paid breaks.
Based on data from 204 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Lowe's pay people when they’re sick?
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 206 people who took the Breakroom Quiz between May 2026 and August 2026.
At Lowe's, are sick days and vacation days separate paid time off?
46% of people say they have to use vacation days when they’re out sick.
Based on data from 179 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Lowe's?
75% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 251 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Lowe's?
77% of people who work part-time say they get paid time off
Based on data from 111 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Lowe's affordable enough for their workers?
81% of people say the health insurance costs are okay
Based on data from 134 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Lowe's?
91% of people say they get paid time off.
Based on data from 215 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
- 9% of people with changing schedules find out their shifts one week or less ahead of time.
- 28% of people with changing schedules find out their shifts two weeks ahead of time.
- 55% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 368 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Lowe's worry about hours?
35% of people report they worry about getting enough hours.
Based on data from 374 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Lowe's workers get to choose the shifts they work?
61% report that they don’t have enough control over which shifts they work.
Based on data from 366 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Lowe's workers to change shifts?
53% of people report that it’s hard to change shifts if they need to.
Based on data from 255 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Lowe's?
76% of people report it’s easy to get time off.
Based on data from 185 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Lowe's managers change schedules at the last minute?
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 348 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Lowe's spill into time workers aren’t paid for?
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 346 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Lowe's?
80% of people report that it’s easy to take time off if they are sick.
Based on data from 205 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Lowe's job good for students?
87% of students report this is a good place to work if you’re studying.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Lowe's good if you’re a parent or caregiver?
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 159 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Lowe's feel treated with respect by their managers?
75% of people say they’re treated with respect by their managers.
Based on data from 205 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Lowe's get to take their breaks without interruption?
35% of people report that their breaks get interrupted.
Based on data from 212 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Lowe's?
71% of people say they often feel stressed out at work.
Based on data from 212 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Lowe's enjoy their jobs?
34% of people report they don’t enjoy their job.
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Lowe's recommend working with their team?
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Lowe's?
51% of people report they didn’t get enough training when they started working here.
Based on data from 207 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Lowe's?
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 209 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Lowe's’s headquarters understands what’s happening where they work?
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 199 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Lowe's is doing?
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 208 people who took the Breakroom Quiz between May 2026 and August 2026.
What other companies are hiring for Tool Rental Associate jobs?
Other
Re-posted 17 days ago
Rocky's Ace Hardware rating
6.1
Based on 12 frontline employees who took The Breakroom Quiz
36th of 51 rated home improvement retailers
Job description
The primary responsibility for all positions with Rocky's Ace Hardware is to ensure that all customers "Experience the Rocky's Difference" and uphold the Core Values of the company. The Service Writer/Tool Rental Associate is responsible for all functions and paperwork relating to the repair shop administration and tool rental process. This position operates machinery including forklift in a safe and proper manner. The Service Writer/Tool Rental Associate must maximize sales potential through effective communication with Rocky's customers, management and shop technician.
Essential Duties And ResponsibilitiesService Writer Duties:
- Greet customers and document service requests for small engines and outdoor power equipment (e.g., lawn mowers, chainsaws, generators, snow blowers).
- Create and manage work orders in the shop management system.
- Communicate repair status, timelines, and costs to customers.
- Coordinate with technician to ensure accurate diagnosis and timely completion of repairs.
- Prepare invoices and process payments.
- Maintain service records and ensure compliance with company policies.
Parts Inventory & Ordering Duties:
- Maintain accurate inventory of parts and supplies for small engine and equipment repairs.
- Order parts from vendors based on repair needs and stock levels.
- Verify shipments and update inventory records promptly.
- Organize and label parts storage for easy access by technicians.
- Handle returns, warranty claims, and core exchanges efficiently.
Tool Rental Coordination Duties:
- Manage tool rental inventory, including power tools and specialty equipment.
- Inspect tools before and after rental for damage or maintenance needs.
- Complete rental agreements and explain proper tool usage and safety guidelines to customers.
- Track rental durations and ensure timely returns.
- Schedule maintenance and cleaning of rental tools to keep them in safe working condition.
Sales Associate Duties:
- Ability to build relationships with customers and assist with the selling of product and Power tools (Stihl knowledge a plus!)
Other duties as assigned
Required Knowledge, Skills And Abilities
- High school diploma or GED and 1-2 years prior experience; or an acceptable combination of education and experience.
- Ability to prioritize and multi-task.
- Ability to work independently yet have excellent interpersonal skills and the ability to communicate effectively with other team members and Store leadership
- Knowledgeably communicate with service vendors.
- Ability to understand proper retail and repair shop demands.
- Ability to perform simple math operations (addition, subtraction, multiplication, and division).
- Basic computer knowledge.
- Comfortable with computers, various applications, technology, the internet. PC skills including knowledge of Excel, Word, PowerPoint & Outlook.
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
What Rocky's Ace Hardware employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Rockys Ace Hardware
Sourced by ZipRecruiter
Industry
Retail
Company size
201 - 500 Employees
Headquarters location
Springfield, MA, US
Year founded
1926