Louis Vuitton

Louis Vuitton

60 jobs near Columbus, OH

Louis Vuitton is seeking a motivated & client centric Team Lead to join its team! As a Team Lead you will be an ambassador of the Brand and will assist the Store Manager and/or Team Managers to ...

New

Merchandising Manager

Manhattan, NY · On-site

$110 - $130/hr

Louis Vuitton is seeking a Merchandising Manager, Les Extraordinaires, to support High End events across Louis Vuitton Americas. In this pivotal role, the successful candidate will shape and execute ...

New

Louis Vuitton is seeking a highly motivated Store Manager to lead the team and business to success! Our Louis Vuitton Store Managers are ambassadors of the Brand responsible for leading and ...

$100 - $120/hr

Supply Chain Distribution Planning Manager Louis Vuitton Americas is seeking aSupply Chain Distribution Planning Manager. As a key member of the Supply Chain team, you will manage a specific product ...

Posted today

Louis Vuitton is seeking a dedicated and experienced Fraud Manager, Client Services to play a critical role in protecting our brand from fraudulent activities and ensuring compliance with business ...

New

Louis Vuitton is seeking a highly motivated Team Manager to join our team! A Team Manager at Louis Vuitton is an ambassador of the Brand. You will take ownership to lead and mentor your team, build ...

New

Louis Vuitton Americas is seeking a Director of Pop-up Production , you will be accountable for the build, planning, drawing review, production and installation of all pop-ups across the zone. This ...

Showing results 21-40

Fraud Manager, Client Services

Gruppe Louis Vuitton

Irving, TX • On-site

$80 - $100/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Louis Vuitton is seeking a dedicated and experienced Fraud Manager, Client Services to play a critical role in protecting our brand from fraudulent activities and ensuring compliance with business policies. This individual will lead a team of Fraud and Client Data Analysts, oversee complex client risk investigations, and serve as a key liaison with Internal Control and P&F teams.

Missions

Responsibilities include, but are not limited to:

  • Fraud Strategy & Operations:
    • Develop fraud standards and fraud risk rules in collaboration with global standards.
    • Proactively manage chargebacks and payment disputes, gathering supporting evidence and processing written correspondence to successfully recover funds.
    • Analyze business operations and identify links between fraudulent transactions to develop actionable recommendations and insights, preventing current or future fraud exposure for LVA Digital.
  • Internal Control & Compliance Coordination:
    • Serve as the primary point of contact for Zone and Global Payment & Fraud teams, facilitating communication and providing regular updates on risk profiles, compliance status, and control effectiveness.
    • Lead the assessment and improvement of existing control processes related to client risk management, recommending enhancements to strengthen the overall control environment and reduce vulnerabilities.
    • Evaluate prevention, detection, and response capabilities, including processes, tools, skills, and staffing, to continuously enhance our fraud defense mechanisms.
    • Cultivate and maintain strategic partnerships across internal departments (e.g., Legal, IT, Digital, Retail Operations) and external entities to foster a collaborative environment, share intelligence, and implement holistic fraud prevention strategies.
  • Team Leadership & Performance Management:
    • Directly supervise and manage a team of Team Leads and Analysts, fostering a high-performance culture focused on accuracy, efficiency, and compliance.
    • Monitor and evaluate analyst productivity and quality through regular performance reviews, coaching, and feedback sessions, ensuring consistent adherence to established KPIs and quality standards.
Profil

The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven track record in risk management and fraud prevention within a luxury retail environment.

  • Experience:
    • 5-7 years of experience in similar operations (risk management, fraud prevention, loss prevention, asset protection).
    • 3-5 years of people leadership experience in a management capacity.
    • Experience in risk management and analytic strategy is highly desirable.
  • Skills:
    • Exceptional interpersonal, verbal, and written communication skills.
    • Strong leadership, collaboration, influencing, and organizational skills with meticulous attention to detail.
    • Must be self-motivated with the ability to work independently and as part of a cohesive team.
    • Proficiency in data analysis and deriving meaningful insights for decision-making.
    • Familiarity with PowerBI and advanced Excel skills.
    • A strong team player with a collaborative approach to problem-solving.
    • An agile learner, strategic thinker, and possess strong problem-solving skills.

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

The appointed candidate will be offered a salary within the range of USD $80,000 - $100,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

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