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78 Logically Customer Support Specialist Jobs Hiring Near You

EquipmentShare

Customer Support Specialist

Columbia, MO · On-site

$17.25 - $23/hr

The primary responsibility of the Customer Support Specialist is to consistently provide ... Ability to work quickly and think logically, especially under pressure. * Ability to reason with ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...

Border Bank

Customer Support Specialist

Fargo, ND

$17.75 - $23.75/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

New

Border Bank

Customer Support Specialist

Coon Rapids, MN

$18.50 - $25/hr

The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive ...

New

Addison Group

Customer Support Specialist

Northbrook, IL · Remote

$18 - $22/hr

Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL Assignment Type: Contract, 4+ months, open-ended Pay: $18-$22/hour Work Schedule: Monday-Friday, 8:30 AM-5 ...

Rio Bank

Customer Support Specialist

Mcallen, TX · On-site

$17 - $23/hr

Customer Support Specialist Location: Headquarters - McAllen Department: Customer Support / Contact Center Status: Full-Time, Non-Exempt Grow With Us At Rio Bank, every customer interaction matters.

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Infographic showing various Customer Support Specialist job openings at Logically in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% Physical, 17% Hybrid, and 50% Remote job distribution.

Customer Support Specialist

EquipmentShare

Columbia, MO • On-site

$17.25 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

EquipmentShare rating

7.9

Company rating: 7.9 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

77th of 175 rated vehicle equipment hire

Job description

EquipmentShare is Hiring a Customer Support Specialist
EquipmentShare is searching for a Customer Support Specialist for our corporate office in Columbia, MO, to support our team as the department continues to grow. The primary responsibility of the Customer Support Specialist is to consistently provide exceptional service and support to EquipmentShare's internal and external customers in a multi-channel environment. Establish and maintain excellent working relationships with rental markets, T3 customers and help facilitate support requests throughout EquipmentShare. As a primary customer-facing role, the ability to provide professional, exceptional, timely and accurate service to internal and external customers is critical to the success of this position.
Primary Responsibilities
  • Perform job duties in accordance with EquipmentShare's vision, mission, and values.
  • Provide excellent customer service for EquipmentShare customers with clear answers to inquiries and appropriate referrals as needed.
  • Respond to customer inquiries via telephone, chat, and email in an accurate, timely and professional manner, and within established quality and service standards.
  • Establish and maintain professional working relationships with internal and external customers and co-workers.
  • Manage time effectively to ensure productivity levels and turnaround times are within established service standards.
  • Establish and maintain adequate knowledge of EquipmentShare products, service offerings, processes and core systems, and respond to customer and co-worker inquiries effectively and efficiently.
  • Utilize appropriate resources to ensure work is completed accurately, efficiently and within established service standards.
  • Comply with EquipmentShare's departmental and corporate policies and procedures as well as mandated state and federal laws and requirements at all times.
  • Enhance construction industry and functional job knowledge through actively participating in learning and growth opportunities.
  • Work collaboratively with co-workers to achieve departmental and company goals and standards.
  • Perform other duties and responsibilities as assigned.
Why We're a Better Place to Work
  • Competitive salary.
  • Medical, Dental and Vision coverage for full-time employees.
  • 401(k) and company match.
  • Generous paid time off (PTO) plus company paid holidays.
  • Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch).
  • State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
  • Seasonal and year round wellness challenges.
  • Company sponsored events (annual family gatherings, happy hours and more).
  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
  • Opportunities for career and professional development with conferences, events, seminars and continued education.
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
Skills & Qualifications
Education:
  • High school diploma required, College degree desired.

Experience:
  • At least one year experience in a customer service role, preferably in a contact center or multi-channel communication environment.

Licenses:
  • None

Language Proficiency:
  • Ability to read and comprehend basic/complex communication in written or verbal sources.
  • Ability to communicate effectively in English and in written or verbal form, using correct grammar, punctuation, spelling, and sentence structure.

Skills:
  • A passion for helping others and a willingness to go the extra mile in providing nothing less than exceptional customer service and a positive customer experience.
  • Strong organizational skills with attention to detail and accuracy.
  • Ability to multi-task and maneuver through various programs and applications while providing timely and superior service to customers.
  • Excellent verbal and written communication skills.
  • Working knowledge of G-Suite, including Gmail, Google Docs, Sheets, and Drive
  • Ability to acquire new skills in a proficient manner.
  • Accept responsibility for actions when necessary and learn from mistakes.
  • Ability to be flexible - adapt to change in a positive manner.
  • Ability to work quickly and think logically, especially under pressure.
  • Ability to reason with difficult and/or upset customers in a courteous and professional manner.
  • Self-starter and highly motivated with a strong, positive work ethic that contributes to the success of the department and company as a whole.
  • Must possess a professional yet enthusiastic and friendly demeanor.
  • Excellent phone handling, negotiating and active listening skills.

Physical Requirements:
An employee in this position will sit, move about, speak on the telephone, work on the computer, handle files and papers, reach into file cabinets, retrieve supplies from storage shelves, lift up to 20 pounds, and make copies.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.

What EquipmentShare employees say

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About EquipmentShare

Sourced by ZipRecruiter

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor . We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare's product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications. EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. Our branch locations are equipped with a broad range of construction equipment, ranging from 150-foot telescopic booms to 120,000-lb. track excavators. EquipmentShare's rapid growth goes beyond meeting a demand for equipment rentals in booming new markets. Instead, our mission begins with our rental product, and it's a testimony to our ability to improve industry standards and better serve the customer. Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we've built into our rental fleet. And it's just the beginning of our journey to establishing a global presence.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Columbia, MO, US

Year founded

2014

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