Logical Pros

3 jobs near Columbus, OH

IT Technician / Network Administrator / Help Desk Technician

Logical Pros

Brentwood, TN • On-site

Full-time

Re-posted 17 days ago


Job description

Job Summary:
Logical, LLC is a growing IT consulting company with Christian values, seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join their dedicated team. The role involves installation, management, and support of IT systems for customers, including troubleshooting and recommending enhancements to their operations.
Responsibilities:
• Installation, control, and maintenance of PCs, servers, and peripherals on/off-site.
• Manage and monitor customer WANs and LANs.
• Install new and maintain existing hardware and software.
• Respond to inquiries and requests for assistance from our customers regarding computer systems, telephones, and other electronic devices. Identify problems, troubleshoot, and provide miscellaneous support.
• Consult with customers and recommend computer hardware and software to enhance their operations.
• Assist with setting up backup hardware and software.
• Oversee regularly scheduled maintenance of various customer IT assets, including PCs, servers, and printers.
Qualifications:
Required:
• Knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Working knowledge of computer hardware, including PCs, servers (all modern versions), printers, routers, etc.
• Familiarity with Microsoft Exchange and Microsoft 365, Active Directory, some Microsoft SQL Server, FTP protocols, QuickBooks, and other common software programs.
• Report IT problems and issues to central dispatch for follow-up scheduling when necessary.
• Provide complete details of all service calls, whether on or off-site, including hours worked, recommended changes, upgrades, and replacements.
• Possess excellent verbal and written communication skills and communicate effectively with customers and employees.
• Must maintain a neat appearance, be organized, and be able to multitask.
• Proactive in finding and implementing support resolutions for all customers efficiently and professionally, while also being able to work independently when required.
• Must be a team player, assisting other employees with troubleshooting and resolutions when necessary.
• Must pass a drug screening and background security check before employment - no exceptions
Company:
Logical Pros is a software and networking company that provides a variety of technology solutions and services. Founded in 2000, the company is headquartered in Brentwood, USA, with a team of 2-10 employees. The company is currently Early Stage.