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About Lodge Management Group

Lodge Management Group (LMG) is one of Chicago's premier hospitality companies, proudly operating iconic restaurants, bars, entertainment venues, and special events throughout the city. As a well-established, women-owned company, LMG is committed to delivering exceptional guest experiences through outstanding service, teamwork, and operational excellence.

We are seeking motivated, dependable, and energetic Hospitality Support Staff to join our Front of House team.

Position Summary

The Front of House Hospitality Support Staff plays a vital role in creating an exceptional guest experience by assisting servers, bartenders, hosts, and management. This position ensures the dining room, bar, and guest areas remain clean, organized, fully stocked, and operating efficiently throughout each shift.

Successful candidates are team-oriented, hardworking, and thrive in a fast-paced hospitality environment.

Primary Responsibilities

Guest Service

• Greet guests with professionalism and hospitality.
• Assist guests with directions and general questions.
• Deliver food and beverages accurately and promptly.
• Clear, clean, and reset tables efficiently.
• Maintain a welcoming and clean dining environment.
• Respond promptly to guest requests.

Team Support

• Support servers, bartenders, hosts, and managers during service.
• Refill ice, glassware, napkins, condiments, and service stations.
• Polish glassware, silverware, and service items.
• Assist with stocking throughout the shift.
• Communicate effectively with kitchen and bar staff.
• Help maintain smooth guest flow during peak business periods.

Operations

• Complete opening, side work, and closing duties.
• Maintain cleanliness of dining rooms, bars, patios, entrances, and service stations.
• Remove trash and recycling as needed.
• Follow company sanitation and food safety standards.
• Report maintenance or safety concerns immediately.
• Assist with private events and special functions.

Safety & Compliance

• Follow all company policies and standard operating procedures.
• Maintain compliance with Illinois food safety and liquor laws.
• Practice safe lifting and proper equipment handling.
• Immediately report accidents, spills, or guest incidents.
• Assist in maintaining a safe environment for guests and fellow employees.

Qualifications

• Previous hospitality experience is preferred but not required.
• Positive attitude with a strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to multitask in a high-volume environment.
• Dependable, punctual, and professional.
• Ability to work evenings, weekends, holidays, and special events.
• Team-oriented with a willingness to assist wherever needed.

Physical Requirements

• Stand and walk for extended periods.
• Frequently lift and carry up to 40 pounds.
• Bend, reach, stoop, and climb stairs as necessary.
• Work in a fast-paced, high-energy hospitality environment.

What We Offer

• Competitive hourly wages
• Flexible scheduling
• Opportunities for advancement within LMG
• Comprehensive training and development
• Employee dining and venue discounts (where applicable)
• Positive, team-oriented work environment
• Opportunity to work for one of Chicago's most respected hospitality companies

Why Join LMG?

For more than 50 years, Lodge Management Group has been a leader in Chicago's hospitality industry. As a well-established, women-owned company, we are committed to creating memorable guest experiences while investing in the growth and success of our employees. We believe our people are our greatest asset and provide opportunities for career advancement across our diverse portfolio of restaurants, bars, entertainment venues, and special events.

LMG is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where every employee is respected, supported, and given the opportunity to succeed.