Remote Customer Service Agent
Columbus, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Liveops
67 jobs near Columbus, OH
Remote Customer Service Agent
Columbus, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Grove City, OH · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Grove City, OH · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Springfield, OH · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Springfield, OH · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Hilliard, OH · Remote
$14.75 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Hilliard, OH · Remote
$14.75 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Lancaster, OH · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Lancaster, OH · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Dayton, OH · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Dayton, OH · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Westerville, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Westerville, OH · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
The Purpose of Your Role As an Agent Experience Specialist, you will foster a positive and productive relationship between Liveops and its agents. You'll provide hands-on support, deliver engaging ...
The Purpose of Your Role As an Agent Experience Specialist, you will foster a positive and productive relationship between Liveops and its agents. You'll provide hands-on support, deliver engaging ...
Develop and distribute agent communications, utilizing Liveops channels * Learn various systems and troubleshoot with agents * Participate in special projects as assigned * Fulfill additional ...
Develop and distribute agent communications, utilizing Liveops channels * Learn various systems and troubleshoot with agents * Participate in special projects as assigned * Fulfill additional ...
Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line ...
Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line ...
Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line ...
Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line ...
Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line ...
Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line ...
The goal is to improve agent productivity, empower District Leaders with insightful quality ... To learn more, visit www.liveops.com.
The goal is to improve agent productivity, empower District Leaders with insightful quality ... To learn more, visit www.liveops.com.
This role is pivotal in monitoring service levels, call center activity, and agent availability, and may also support Liveops clients with Call Forecasting, Scheduling, Pooling/Routing, Analytics ...
This role is pivotal in monitoring service levels, call center activity, and agent availability, and may also support Liveops clients with Call Forecasting, Scheduling, Pooling/Routing, Analytics ...
Talent Operations Coordinator
$20 - $25/hr
Help ensure candidate-facing content reflects the agent's experience and remains consistent with ... About Liveops Liveops is redefining what outsourced customer service means in a modern, always-on ...
Talent Operations Coordinator
$20 - $25/hr
Help ensure candidate-facing content reflects the agent's experience and remains consistent with ... About Liveops Liveops is redefining what outsourced customer service means in a modern, always-on ...
Remote Customer Service Agent
Largo, FL · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Largo, FL · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Glen Burnie, MD · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Dothan, AL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Dothan, AL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Rapid City, SD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Remote Customer Service Agent
Rapid City, SD · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...
Job description
Customer Service Agent — Independent Contractor (Remote)
Location: Remote (US-Based)
Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide services.
- Set your own schedule by self-scheduling in 30-minute blocks.
- Provide a distraction-free home office environment.
- Provide and maintain your own equipment.
- Handle inbound and/or outbound customer service calls.
- Assess customer needs and resolve inquiries efficiently and professionally.
- Minimum 1 year of phone-based customer service experience.
- Strong verbal and written communication skills.
- Ability to navigate multiple systems and accurately document call notes.
- Comfortable working independently under contract.
- Patience, professionalism, and strong problem-solving skills.
- Submit invoices and receive payment for services performed pursuant to contract.
- Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
- Independent Contractors are responsible for their own taxes and business expenses.
- Complete an online application.
- Pass a background check (non-refundable processing fee applies).
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete client-specific certification requirements prior to servicing calls.
- Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
- Wired high-speed internet connection required.
- USB headset required.
- Android or Apple smartphone required for authentication purposes.
- Some clients may require additional security measures or equipment.
- Review detailed technology requirements
- Flexible scheduling; client hours of operation vary.
- Availability expectations differ by client program.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000