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Xsolla

Tech Lead - LiveOps Team

Montreal, QC

CA$120K - CA$145K/yr

ABOUT YOU We are looking for a Tech Lead to own the technical direction of the LiveOps Monetization platform. You will guide engineers across backend and frontend stacks, make architectural decisions ...

Liveops

Remote Spanish Bilingual Customer Service

Weslaco, TX · Remote

$12.50 - $15.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Norman, OK · Remote

$13.50 - $17/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Plano, TX · Remote

$14.75 - $18.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Conroe, TX · Remote

$13.25 - $16.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Spring, TX · Remote

$13.75 - $17.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Sanford, NC · Remote

$13.50 - $17.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

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What is it like to work at Liveops?

Liveops is a company that values flexibility and autonomy, fostering a culture that prioritizes work-life balance and employee independence.

As a cloud-based customer service company, Liveops operates with a decentralized team structure, allowing agents to work from home and choose their own schedules, while still being connected to a larger network of professionals. The company's mission is to provide exceptional customer experiences through innovative technology and a commitment to quality.

Working at Liveops may appeal to individuals who value flexibility, autonomy, and the opportunity to work remotely, as well as those interested in customer-facing roles and the chance to develop skills in a dynamic and rapidly evolving industry.

What makes Liveops an attractive place to work?

Liveops is a leading provider of cloud-based customer service solutions, offering a flexible and innovative approach to customer engagement. The company's virtual work environment provides opportunities for work-life balance, flexible scheduling, and a collaborative team culture that values open communication and mutual support. By joining Liveops, individuals can contribute to the growth and success of a dynamic company, develop their skills and expertise, and take advantage of opportunities for professional development and career advancement.

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Infographic showing various job openings at Liveops in the United States as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution.

Tech Lead - LiveOps Team

Xsolla

Montreal, QC

CA$120K - CA$145K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

ABOUT YOU
 
We are looking for a Tech Lead to own the technical direction of the LiveOps Monetization platform. You will guide engineers across backend and frontend stacks, make architectural decisions, and ensure our systems scale to the demands of real-time operations.
This role is hands-on with a strong emphasis on leadership, mentoring, and roadmap execution.
 
ABOUT US
 
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
 
Responsibilities:
  • Lead design and development of scalable LiveOps services and dashboards.
  • Provide technical leadership across backend (PHP, Go) and frontend (React/ NextJS).
  • Architect solutions for high-availability, real-time operational tools.
  • Mentor engineers, lead code reviews, and drive engineering best practices.
  • Work closely with Product and Design to deliver complex LiveOps workflows.
  • Oversee performance, observability, and reliability improvements.
 
Qualifications & Skills:
  • 5+ years experience in software engineering, including leadership responsibilities.
  • Strong backend experience and solid understanding of frontend architecture.
  • Proven experience designing scalable microservices and APIs.
  • Strong database knowledge (PostgreSQL/MySQL).
  • Experience with distributed systems, performance tuning, and monitoring.
  • Excellent communication, stakeholder alignment, and decision-making skills.
Nice to Have:
  • NodeJS experience (highly desirable for internal service integrations).
  • Background in gaming, fintech, or high-load platforms.
  • Experience with real-time or data-heavy dashboards.
$120,000 - $145,000 a year
The listed range is specific to Montreal, Canada and varies based on factors such as location and experience
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. 
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
 
Criminal History Consideration:
For the Tech Lead - LiveOps Team, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
 
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
 
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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