Job Summary:
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours โ not months. They are seeking a highly technical individual to join their engineering team to tackle complex problems and contribute to their innovative product development.
Responsibilities:
โข Build a research agent that helps users set up projects, conduct interviews, and analyze responses.
โข Develop a database of millions of humans to improve user targeting and understanding.
โข Create an AI interviewer that can understand emotional cues in video and voice.
โข Build an agent that finds the right people to talk to for information mining and provide actionable recommendations.
โข Model customer preferences and decision-making processes using synthetic personas.
Qualifications:
Required:
โข You want to solve problems end-to-end: Our team is split vertically, so every engineer owns a part of the product and needs to make decisions across the LLM pipeline, infrastructure, backend, and UX (with help!)
โข You have a high bar for quality: In a startup, moving fast is essential. But even more important is to care about your output, obsess about details, and build a product that works, especially in the time of AI. Slop compounds!
โข You want to push LLM capabilities: We continually push the most advanced AI models to their limits and work with the foundational companies on their new releases.
โข You are a clear thinker and communicator: We only have one meeting a week and expect you to communicate tradeoffs, problems, and blockers directly.
โข You are highly technical: Most of our team has started coding as young teenagers and nerd out on details from language design to compilers.
Company:
Listen Labs is an AI-first customer research platform that automates customer interviews and delivers actionable insights. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Early Stage.