Product Support Representative - Bilingual Job Summary Reporting to the Product Support Supervisor, the Product Support Representative provides after sales support for all MacDon Products. They work
1 Linamar Jobs Hiring in Winnipeg, MB
Product Support Representative - Bilingual Job Summary Reporting to the Product Support Supervisor, the Product Support Representative provides after sales support for all MacDon Products. They work
Linamar Jobs Information
What is it like to work at Linamar?
Linamar is a global manufacturing company that values innovation, collaboration, and a customer-centric approach, fostering a dynamic and results-driven work environment.
The company operates through a decentralized structure, allowing its divisions to maintain a high degree of autonomy while working together to achieve common goals. Linamar's facilities are equipped with state-of-the-art technology and machinery, supporting the development of new products and processes.
Working at Linamar may appeal to individuals who are passionate about manufacturing, innovation, and teamwork, as the company offers opportunities for professional growth and development in a fast-paced and challenging industry.
The company operates through a decentralized structure, allowing its divisions to maintain a high degree of autonomy while working together to achieve common goals. Linamar's facilities are equipped with state-of-the-art technology and machinery, supporting the development of new products and processes.
Working at Linamar may appeal to individuals who are passionate about manufacturing, innovation, and teamwork, as the company offers opportunities for professional growth and development in a fast-paced and challenging industry.
Do workers at Linamar get paid breaks?
Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
86% of people say they get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
Does Linamar pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
At Linamar, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and May 2026.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Linamar affordable enough for their workers?
Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between April 2025 and May 2026.
91% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people get paid time off at Linamar?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers at Linamar worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.
Do Linamar workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.
61% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.
How easy is it to get time off at Linamar?
Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and April 2026.
82% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and April 2026.
Do Linamar managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers at Linamar do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
76% of people report that they don’t do extra unpaid work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.
76% of people report that they don’t do extra unpaid work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.
How easy is it to take sick days at Linamar?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
Is working at Linamar good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
64% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and May 2026.
64% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and May 2026.
Do people at Linamar feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and May 2026.
36% of people say they’re not treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Linamar get to take their breaks without interruption?
Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
75% of people report that they get to take their breaks without interruption.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at Linamar?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.
69% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Linamar enjoy their jobs?
Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
39% of people report they don’t enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Linamar recommend working with their team?
Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Linamar?
Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.
52% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at Linamar?
Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think Linamar’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers feel well informed about how Linamar is doing?
Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and May 2026.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and May 2026.
What are the most popular jobs at Linamar?
Full-time
Medical, Dental, Vision, Retirement
Posted 22 days ago
Linamar rating
6.6
Based on 32 frontline employees who took The Breakroom Quiz
334th of 415 rated machine equipment manufacturers
Job description
Product Support Representative - Bilingual
Job Summary
Reporting to the Product Support Supervisor, the Product Support Representative provides after sales support for all MacDon Products. They work in territory with our dealers and customers to investigate product issues, address customer concerns, and provide product training. As part of the larger MacDon team they coordinate closely with the factory, providing information helping drive design changes and better understanding of customer needs.
Responsibility
- Work with Product Support Supervisors, Product Support Specialists, Territory Sales Representatives and Dealer Personnel to address product issues or customer concerns.
- Lead in territory investigation and troubleshooting, creating detailed reports on product issues to help bring awareness and assist designers, etc. in developing product changes.
- Develop and maintain relationships with Dealer support personnel to ensure a positive experience for customers of MacDon equipment.
- Instruct technical training for dealer technicians and end users.
- Perform demonstrations of new products.
Academic/Educational Requirements
- Related University or College Degree, or equivalent experience.
Required Skills/Experience
- Fluent in English and French, both written and verbal
- A self-starter who can work independently and as part of a team
- Strong background in mechanical, hydraulic and electrical system diagnostics and repair
- Understanding of agricultural equipment and its operation, including experience with grain harvesting equipment.
- Excellent communication and interpersonal skills, including the ability to work with a remote team
- Computer skills, including Microsoft Products: Office, Word, Excel, Outlook, and PowerPoint
- Travel is required 60% - 70% of the time. Valid passport required (must be able to cross Canadian US Border)
- Must hold and maintain valid driver's license
*Position territory is for Ontario, Quebec*
The candidate will preferably reside in territory
What MacDon Has to Offer
- Competitive Compensation aligned with market standards
- Health & Wellness: Medical, dental, and vision coverage to keep you and your family healthy
- Retirement Savings: 100% company funded Pension Plan to helps secure your financial future
- Opportunities for career advancement
- Mentorship Programs: Work with company leaders who will help guide your career path
- Tuition Reimbursement: Support for continuing education and professional certifications
- Employee Wellness: Access to wellness programs and fitness benefits
About MacDon
MacDon is a world leader in technology, innovation, design, and manufacturing of high-performance harvesting equipment.
We are proud of our worldwide reputation for excellence and making impactful products that is harvesting the crops that help producers feed the world.
We are committed to providing a safe and challenging workplace where you can grow both professionally and personally. Join us and part of a company that values innovation, collaboration and employee success.
About Linamar
Sourced by ZipRecruiter
Industry
Motor vehicle and motor vehicle parts wholesalers
Company size
10,000+ Employees
Headquarters location
Guelph, ON, CA