72 Liberty Customer Service Manager Jobs Hiring Near You

Overview

About Liberty:

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.

Overview:

Responsible for providing overall direction on projects and developing and maintaining strong working relationships with Client Project Teams throughout the project lifecycle. Visits the project sites frequently to evaluate safety, client needs, employee performance, site conditions, compliance with Liberty's "Setting New Standards" approach, quality standards, compliance with scope, and effective management of tradespeople. Completes constructability reviews, logistics plans and project schedules to achieve all project execution and turnover requirements.

Responsibilities

Responsibilities:

Crew Supervision

• Directly supervises and coordinates crews, including finishers, laborers, and equipment operators.
• Ensures work is performed safely, efficiently, and meets quality standards.
• Provides hands-on guidance and supports crew development through on-the-job training.
• Maintains positive team morale through clear communication and feedback.

Job/Site Coordination

• Reviews project plans and specifications with the Project Superintendent before starting work.
• Organizes daily work activities and allocates labor and equipment to meet project priorities.
• Communicates progress and issues to the Project Superintendent regularly.
• Assists in setting up mock-ups and verifying quality before installation.

Schedule & Productivity

• Tracks daily production and compares against project goals.
• Coordinates material deliveries and equipment needs to avoid delays.
• Identifies potential schedule impacts and reports them promptly.
• Helps implement recovery plans for minor delays under guidance from senior leadership.

Safety & Compliance

• Conducts daily safety checks and enforces site safety rules.
• Leads toolbox talks and ensures crew compliance with OSHA standards.

Documentation

• Completes daily reports, including labor hours, material usage, and progress photos.
• Maintains accurate records of work performed and communicates updates to the project team.

Qualifications

Qualifications:

• 5+ years of experience in construction, including vertical and structural work.
• Strong understanding of self perform techniques and equipment.
• Ability to read and interpret drawings and specifications.
• OSHA 30 certification preferred;
• First Aid/CPR certification required.
• Effective communication and leadership skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Bilingual (English/Spanish) preferred.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty

Employment Type: FULL_TIME