Lewis Cdjr

18 Lewis Cdjr Jobs Hiring Near You

Paint Prepper

Springdale, AR · On-site

$14 - $17/hr

PAINT PREPPER Lewis Collision Center Lewis Automotive Group Lewis Collision Center is looking for a dependable, detail-oriented Paint Prepper to join our collision repair team. If you take pride in ...

New

Lube Technician

Fayetteville, AR · On-site

$14 - $16/hr

At Lewis Automotive Group , we're looking for a dependable, motivated team player who takes pride in quality work and delivering exceptional customer service. If you're looking for a stable ...

New Sales

Springdale, AR · On-site

$15 - $60/hr

Automotive Sales Consultant Springdale Ford Lewis Automotive Group Full-Time Accelerate Your Career with Lewis Springdale Ford! Are you driven to succeed, enjoy meeting new people, and want to earn ...

Body Shop Estimator

Springdale, AR · On-site

$25 - $30/hr

Body Shop Estimator - Lewis Collision Center Lewis Collision Center is seeking an experienced Body Shop Estimator to join the Lewis Auto Group team. This is an opportunity to be part of a family ...

Lewis Automotive Group is growing, and we're looking for motivated technicians to join our award-winning service team. Whether you're an experienced Master Technician or an up-and-coming technician ...

Timecard Techs

Springdale, AR · On-site

$14 - $18/hr

Lube Technician Springdale Ford Lewis Automotive Group Full-Time Kickstart Your Automotive Career at Springdale Ford! Do you enjoy working on vehicles and want to build a long-term career in the ...

Lewis Automotive Group is looking for an experienced Working Foreman / Used Vehicle Mechanic to join our growing pre-owned vehicle repair facility. This is a hands-on position for a mechanic who ...

Posted today

Office Administrator

Springdale, AR · On-site

$14 - $18/hr

Job Duties * Serve as the primary administrative support for the Collision Center and assist with the daily coordination of office operations. * Greet customers, answer phones, respond to inquiries ...

New

Office Administrator

Springdale, AR · On-site

$16 - $22/hr

Job Duties * Serve as the primary administrative support for the Collision Center and assist with the daily coordination of office operations. * Greet customers, answer phones, respond to inquiries ...

New

Lewis Cdjr Jobs Information

Infographic showing various job openings at Lewis Cdjr in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Remote Experience and Scheduling Team Coordinator

Lewis CDJR

Fayetteville, AR • On-site, Remote

$45K - $58K/yr

Full-time

Posted yesterday

New


Job description

Remote Experience & Scheduling Team Coordinator (R.E.S.T. Coordinator)
Lewis Automotive Group - Fayetteville, AR
Department: Service Operations
Schedule: Full-Time, On-Site
Pay: $1,000-$1,100 per week + up to $1,000/month in performance bonuses
IMPORTANT: This is an ON-SITE position.
This position is not remote. The R.E.S.T. Coordinator works at the Lewis Automotive Group location in Fayetteville, AR.
About the Position
Lewis Automotive Group is looking for an experienced, organized, and customer-focused Remote Experience & Scheduling Team Coordinator (R.E.S.T. Coordinator) to lead our Remote Experience and Scheduling Team.
The R.E.S.T. Coordinator oversees daily scheduling operations and leads a team responsible for creating a convenient, efficient, and professional service experience for our customers-from scheduling their appointment through vehicle pickup and return.
This is a hands-on leadership role for someone who can develop a team, manage multiple priorities, analyze performance, and deliver an exceptional customer experience.
What You'll Do
  • Lead and supervise R.E.S.T. Consultants and oversee daily scheduling operations
  • Coordinate Mobile Service, Pickup & Delivery, and shop appointments
  • Manage and monitor CTP vehicle utilization
  • Serve as the primary liaison between the Service Manager and R.E.S.T. Team
  • Monitor key performance indicators (KPIs) and identify opportunities to improve team performance
  • Ensure compliance with Ford Customer Experience (CX) Remote Experience standards
  • Train, coach, and onboard new team members
  • Establish and maintain efficient scheduling and workflow processes
  • Monitor customer concerns and handle escalations professionally
  • Provide service recovery when necessary to protect the customer experience
  • Analyze scheduling and operational data to identify trends and improve efficiency
  • Work closely with Service leadership to ensure appointments are properly scheduled and supported
  • Help develop the R.E.S.T. program and continuously improve the customer experience

Required Qualifications
  • High school diploma or equivalent
  • 3+ years of experience in automotive service, scheduling, BDC, or a related dealership environment
  • Previous leadership, supervisory, or team-coordination experience preferred
  • Strong customer service and communication skills
  • Excellent organizational and time-management abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Ability to coach, motivate, and hold team members accountable
  • Comfortable working with performance metrics and KPIs
  • Proficiency with Microsoft Office, including Excel
  • Ability to learn and effectively use dealership management systems and scheduling technology
Preferred Qualifications
  • Experience as a Service Advisor, Dispatcher, BDC Manager, or Service Department Coordinator
  • Experience with Ford or CDJR service operations
  • Familiarity with RedCap, CX One, and Numa
  • Experience coordinating Mobile Service and Pickup & Delivery operations
  • Experience with service scheduling, reporting, and vehicle utilization
  • Advanced Excel or CRM experience
  • Ford OEM training or certifications