21 Lcs Customer Service Rep Jobs Hiring Near You

Responsible for preparation of community financial statements as well as oversight of billing, accounts payable, and payroll. Emphasis on analysis and providing timely information to Executive Directors (ED)/Administrators and DOMs regarding financial health of the community. Provides training to community staff. Manages and prioritizes own workload to ensure delivery of appropriate client services by due date.

Experience is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors. 

What You'll Do: 

• Direct all aspects of accounting functions of assigned community during interim period of Accounting Director vacancy.
• Ensure timely and accurate monthly financial statements.
• Complete all balance sheet reconciliations, in line with LCS standards in BlackLine.
• Participate in audit planning, prepare audit schedules, and respond to auditor questions and recommendations.
• Prepare financial information for statutory or regulatory filings and monitor compliance to ensure deadlines are met.
• Provide assistance, guidance, and support for on-site accounting staff.
• Respond to requests from the community's accounting staff on using the accounting systems, resolving balancing problems, assistance in catching up backlog and maintaining appropriate accounting controls and procedures.
• Provide support for the ED/Administrator in overseeing the community's accounting functions.
• Monitor the A/R Aging report monthly for balances over 90 days old; work with the community to develop an action plan to reduce A/R balances to meet LCS benchmarks.
• Analyze financial results and short-term projections, as necessary.
• Assist in hiring and training of on-site accounting staff.
• Create 90-day plan for success for new Accounting Director.
• Coordinate operational audit of on-site accounting functions to ensure proper accounting controls and procedures are based on the Quality Standards manual and Best Practices.
• Implement recommended improvements, as needed.
• Maintain regular communication with all necessary parties regarding current assignments.
• Engage Community Finance team member; leveraging expertise as interim AD to surface suggested changes to processes and procedures or potential pitfalls of changes.
• Perform other duties and responsibilities as assigned.

What We're Looking For: 

• Four-year degree in accounting/finance or equivalent years of experience
• Minimum of five to seven years of related experience.
• CPA preferred but not required
• Familiarity with Senior Living industry preferred
• Customer service oriented and able to understand the customers' needs and expectations
• Ability to handle multiple responsibilities, prioritize work schedules, and complete tasks by desired due dates
• Flexible and able to handle changing priorities and interruptions
• Strong time management and organizational skills with willingness to work additional hours as needed to meet organizational deadlines.
• Ability to interact with a wide range of people including field personnel, auditors, and all levels of LCS personnel
• Possess analytical and problem-solving skills necessary to solve accounting and system problems of medium difficulty
• Strong oral and written communication skills. Use of proper grammar, content, and identified standards/format.
• Working knowledge of accounting systems (General Ledger, Accounts Payable, Payroll, Billing)
• Proficient with Microsoft products (Excel, Word, etc.)

Why Join Us?  

• Industry Leader. 
• Inclusive & collaborative culture. 
• Top Workplace USA. 
• Top Workplace Iowa. 
• Charity and community involvement. 
• Outstanding advancement opportunities. 
• Ongoing career development. 

Benefits

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave. 

Our Commitment 

LCS creates living experiences that enhance the lives of seniors. You'll see this commitment in our people. They're talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed-strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

Additional Information 

Travel frequency: 10-20%

Estimated Salary: $85,000 - $106,000 

The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors. 

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUAL OPPORTUNITY EMPLOYER.