Full job description
POSITION: Care Advocate (CA) / Customer Service
If you love: people, fun, serving others, travel, cool technology, babies, learning new stuff, awesome bosses, teamwork, personal growth, natural health solutions, this community, and being a part of something BIGGER than yourself.... JOIN US!
We are a faith-based, wellness center that is focused on finding and correcting the root cause of health concerns. Our mission is to educate and empower the people of our community to make informed decisions about their health. Our office is seeking a team member to be part of our mission and join our dynamic team. We specialize in serving a diverse range of people, including everyone from large families to wheelchair/walker bound patients. All necessary training will be provided on the job. Our ideal candidate is someone looking for a fulfilling, long-term career, and not just a clock-in and clock-out job. Our ideal hire will have experience in a fast-paced customer service environment, have experience being a part of a team, and want to make a positive impact in his/her community. Our office is located in Germantown, TN, near the corner of Poplar Pike and Forest Hill Irene Rd.
DUTIES INCLUDE (but not limited to):
- Consultations
- Exams
- X-rays
- Administrative Tasks
- Outside Marketing Working
- Health Insurance
- Managing and Working with Neuropathy Patients
REQUIREMENTS:
-Must be okay with the following core values: duty, servanthood, default aggressive, excellence as a standard, high-trust, unity, energetic, playmaker
-Must be a team player, willing to recognize and work on weaknesses and celebrate the wins of others
-Must be comfortable in a fast-paced environment -- this is NOT a desk job
-Must be outgoing and willing to communicate with our practice members daily
-Will be required to learn/memorize office scripts for education
-Must have own form of transportation to and from work.
-Must have basic computer knowledge and be comfortable with technology -- we are an electronic health care office
-Looking for Full-Time employment
-Three-day weekends, we typically work Monday- Thursday (Friday's off)!
ABOUT THE POSITION:
Administrative Work - Scheduling/rescheduling appointments, answering phones, completing health files, scanning documents, insurance verification, managing accounts, and customer service.
Supporting Patient Care - Educating Patients on Neurologically Based Chiropractic with verbiage provided by us, patient consults, and assessments. Loving people!
We are people serving people, and our desire and mission is to help people live in their God-given health potential in the greater Memphis area! This position will challenge you to grow not only professionally, but personally as well. We are always striving to improve ourselves and how we care for others. Our atmosphere is positive, family and goal oriented, and focused on loving people through their health challenges as they heal through neurologically based chiropractic care and other natural/non-invasive treatment methods.
DIRECTIONS TO APPLY:
** Applicant must follow ALL parts of the directions below to be considered **
Submit a cover letter and resume
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Schedule:
Application Question(s):
- Have you worked in a health care setting before?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person