Lago Flats

Description:

LAGO IS HIRING FOR SUMMER 2026!

START DATE IS MID APRIL.

Lago is one of the preeminent restaurants located in the heart of the flats neighborhood of Cleveland, OH.

Lago’s cuisine is ingredient-focused and led by the unyielding dedication of award-winning Chef Fabio Salerno. Lago seamlessly transitions from serving business lunches to upscale dinner dining and lively, energetic late-night lounging.

In our pursuit of excellence, a fantastic opportunity has arisen for a talented and career-driven server, who will demonstrate exceptional customer service skills, an immaculate presentation, and a friendly attitude working within a very demanding and exciting environment. While the ideal candidate will have solid high-end, fine dining work experience, working at Lago will require an eagerness for learning and development.

Requirements:

Responsibilities

• Present menus, provide recommendations, and answer any questions regarding food and beverage options.
• Take accurate orders using POS systems.
• Ensure timely delivery of food and drinks to tables while maintaining high standards of presentation.
• Upsell menu items to enhance the guest experience and increase sales.
• Monitor guest satisfaction throughout their meal, addressing any concerns promptly.
• Process payments accurately using cash handling procedures.
• Maintain cleanliness and organization of the dining area, including bussing tables and ensuring sanitation standards are met.
• Collaborate with kitchen staff to ensure smooth service flow during busy periods.
• Adhere to food safety guidelines and proper food handling procedures at all times.

Skills

• Previous experience in the food service industry in fine dining or nightclub settings.
• Strong customer service skills with the ability to build rapport with guests.
• Excellent time management skills to handle multiple tasks efficiently.
• Familiarity with OpenTable for reservations management is a plus.
• Basic math skills for accurate order taking and payment processing.
• Knowledge of culinary practices, food preparation techniques, and sanitation standards.
• Experience as a host/host is advantageous for understanding guest relations.
• Ability to work collaboratively in a team-oriented environment while maintaining individual accountability. Join us in creating memorable dining experiences for our guests while developing your skills in the vibrant hospitality industry!

Job Types: Full-time, Part-time

• Employee discount
• Flexible schedule
• Paid training