Labormax Tacoma, Wa

Job description

The Staffing Specialist, is key role focused on learning the fundamentals of the branch operations and supporting the day to day functions of the branch. As the first point of contact for both external employees and clients, the Staffing Specialist, is also responsible for responding to inquiries, resoling issues and communicating job details clearly and efficiently.
This position plays a foundational role in promoting high quality customer service by assisting with candidate intake, onboarding processes, and dispatching external employees while supporting various administrative and operation duties to ensure timely job placements and accurate documentation.
Success in this role requires a proactive sense of urgency strong attention to detail, the ability to prioritize multiple tasks in a fast paced work environment, interpersonal skills, active listening and strong interpersonal abilities.
General Responsibilities:
• Greet field team members and clients by presenting a professional atmosphere
• Perform cold calls, and document these activities in our CRM
• Asist applicants with the initial onboarding process to ensure a smooth transition, scheduling assessments to evaluate candidate's skills, and conduct interviews.
• Support dispatch process by helping coordinate job assignments and confirming external employees availability
• Streamline communication on worksite location or job details to external employees by phone, text, and email.
• Manage follow up calls to clients and field team members to ensure we are on the job sites on time.
• Process work tickets and pay out field team members
• Help track and verify the collection process
• Assist with preparing supplies for field team members such as PPE and worksite instructions
Skills & Qualifications:
• Strong organizational and time management skills
• Excellent verbal and written communication
• High attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Strong customer service and interpersonal skills
• Ability to work independently and with diverse teams
Education & Requirements:
• High school diploma or equivalent
• Reliable transportation required
• Bilingual in Spanish is a plus
Physical Requirements:
• Ability to remain seated for extended periods
• Frequent use of computer, phone, and office equipment
• Occasional lifting up to 20 lbs
• Ability to review and process documents
Company Description: At LaborMax Staffing, our vision is to provide unparalleled customer service, personalized support, and life-changing opportunities. Guided by values of integrity, honesty, passion, and respect, we foster a team-driven environment that embraces positive change and excellence in workforce solutions. LaborMax Staffing offers streamlined workforce management using a combination of speed, compliance, and industry expertise to deliver the right talent for your needs.

Company Description

LaborMAX Staffing is a locally operated staffing agency serving businesses throughout Pierce, King, Thurston and Kitsap County. We partner with companies across a variety of industries to provide reliable employees for short-term, long-term, and project-based assignments.
Our goal is to connect dependable workers with great opportunities while providing support every step of the way. When you work with LaborMAX, you can expect a simple hiring process, consistent communication from our local team, and access to a wide range of job opportunities throughout the region.
We take pride in helping people get to work quickly and supporting our employees once they’re on assignment.