La Posada Hotel

37 La Posada Hotel Jobs Hiring Near You

Assistant General Manager and General Manager Summary The Hotel Front Office Manager oversees the daily operations of the front desk and guest services departments, ensuring exceptional service and ...

General Manager

Santa Fe, NM · On-site

$100 - $130/hr

Description About the Opportunity Crescent Hotels & Resorts is seeking an exceptional hospitality leader to serve as General Manager of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa.

Housekeeping Room Attendant

Laredo, TX · On-site

$12.25 - $14.75/hr

The ideal candidate is detail-oriented, efficient, and committed to upholding the hotel's standards of hygiene and presentation. Essential Duties and Responsibilities include the following. Other ...

Current TABC (TX) or RVSP (LA) is required. Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using ...

Chief Engineer, Director of Maintenance, and/or General Manager Summary The Hotel Engineering/Maintenance Helper is responsible for maintaining the property's physical infrastructure to ensure a safe ...

Chief Engineer, Director of Maintenance, and/or General Manager Summary The Hotel Engineering/Maintenance Helper is responsible for maintaining the property's physical infrastructure to ensure a safe ...

Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full ...

Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full ...

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Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full ...

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La Posada Hotel Jobs Information

Infographic showing various job openings at La Posada Hotel in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Hotel Front Office Manager

La Posada Hotel

Laredo, TX • On-site

Full-time

Posted 6 days ago


Job description

Job Title: Front Office Manager

Department: Rooms

Supervisor: Assistant General Manager and General Manager

Summary

The Hotel Front Office Manager oversees the daily operations of the front desk and guest services departments, ensuring exceptional service and smooth check-in/check-out experiences. This role is pivotal in maintaining guest satisfaction, managing staff performance, and coordinating with other hotel departments to deliver a seamless hospitality experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Supervise all front office staff including front desk, night audit, concierge, bell services, and in some instances drivers.
  • Ensure efficient guest check-in/check-out procedures are in place and used consistently
  • Handle guest complaints and resolve issues promptly
  • Monitor room availability and coordinate with housekeeping
  • • Train, coach, and schedule front office personnel to meet business expectations and demands
  • Conduct regular performance evaluations and provide constructive feedback
  • • Address performance issues through coaching and formal disciplinary action when necessary
  • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  • Uphold brand and company policies and service standards

Supervisory Responsibilities

This role oversees and manages all front office staff including front desk, night audit, concierge, bell services, and occasionally drivers directly employed by ALH.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university preferred; hospitality degree preferred.

Two years’ related experience managing a front office staff; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.