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**Position will require travel to all four counties served on a regular basis**
SUMMARY
Responsible for the provision and case management of direct services for low-income residents. Career Advisors serve an active WIOA case load. Career Advisors must be both job seeker and business customer focused staying abreast on current labor market information and job openings. The position requires familiarity with resources available to clients beyond WIOA jobseeker and business services, including but not limited to: Economic Development agencies, Chambers of Commerce, Office of Career Development, Kentucky Community and Technical Colleges, Office of Career and Technical Education, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintains office hours, as published, greeting the public and answering the phone.
Assesses client needs, both immediate and long range, to determine an individual service plan.
Determines eligibility, takes client applications for services, refers to other agencies or provides services according to program guidelines.
Maintains case records, ensuring that all WIOA participant files are accurate, relative, and well maintained and includes agency intake form, service plan, income verification, record of services provided, and other information as needed.
Coordinates job placement, job seeker screening services, on the job training, internships, work experience, and summer employment opportunities and works with Industry Liaison, the Business Services Representative when funded services are identified, such as: OJT, Customized and/or Incumbent Worker Training.
Responsible for tracking and managing WAFA and timesheets.
Prepares reports on various program aspects as required, according to guidelines.
Responsible for coordination and preparation of all recruiting and hiring events, including set up and take down.
Must meet all required benchmarks set forth by the EKCEP contract.
Must be comfortable conducting or facilitating workshop presentations.
Answers to and performs all duties assigned by the Workforce Solutions Director.
Home visitations may be required.
Worksite or school site visitations may be required.
Travel up to 75% of time.
Evenings and weekends may be required.
May be required to transport consumers/clientele, requiring valid driver's license.
Ability to maintain poise and self-control in crisis situations.
Ability to communicate with and be sensitive to the needs of people of various backgrounds.
Exhibits excellent interpersonal and leadership skills.
Ability to focus and prioritize multiple projects simultaneously and meet deadlines.
Ability to develop and maintain effective working relationships with other agencies and to be cooperative in managing referrals.
Makes good use of time and acts professionally and responsibly in all work areas.
Capable of being able to maintain a professional relationship with all entities of people (staff, Board Members, officials, and the general public).
Performs any and all other duties as assigned by the Supervisor.
Performs any and all other duties as assigned by the Workforce Solutions Director and/or the Executive Director.