General ManagerThe Lick | Charleston, South Carolina
Lead One of Charleston’s Premier Dining Destinations
At The Lick, we believe exceptional restaurants are built on extraordinary hospitality. Every detail matters. Every guest interaction is an opportunity to create a lasting impression.
We are seeking an accomplished General Manager to lead our restaurant with confidence, professionalism, and an unwavering commitment to excellence. This is an opportunity for a hospitality leader who understands that luxury service is not scripted—it is genuine, intuitive, and delivered with consistency.
Our General Manager is the ambassador of our brand, setting the standard for service, cultivating an exceptional team, and ensuring every guest experience exceeds expectations.
The Opportunity
As General Manager, you will oversee every aspect of restaurant operations while fostering a culture where hospitality, accountability, and excellence define every shift. You will work alongside an exceptional culinary team to deliver one of Charleston’s finest dining experiences.
Responsibilities
- Champion an uncompromising culture of hospitality where every guest feels recognized, valued, and welcomed.
- Lead the restaurant floor with confidence, presence, and attention to every detail.
- Inspire, mentor, and develop a team dedicated to delivering world-class service.
- Recruit and retain exceptional hospitality professionals.
- Anticipate guest needs while resolving concerns with grace, professionalism, and urgency.
- Maintain impeccable standards of service, cleanliness, organization, and operational execution.
- Drive financial performance through strategic leadership, labor management, and operational efficiency.
- Oversee scheduling, inventory, purchasing, and daily operations while protecting profitability.
- Collaborate closely with culinary leadership to ensure seamless execution between the dining room and kitchen.
- Analyze key performance indicators and guest feedback to continually elevate the dining experience.
- Represent The Lick within the Charleston community with professionalism and pride.
Qualifications
- Five or more years of progressive restaurant leadership experience, including successful tenure as a General Manager.
- Experience leading an upscale, luxury, steakhouse, or fine dining concept preferred.
- Demonstrated excellence in guest relations and service recovery.
- Proven ability to recruit, mentor, and retain top hospitality talent.
- Strong financial acumen, including P&L management and labor optimization.
- Calm, confident leadership in a high-volume, service-driven environment.
- Impeccable communication skills and polished professional presence.
What We Offer
- Competitive executive compensation
- Performance-based bonus opportunities
- Paid vacation and PTO
- Dining privileges
- Professional development and career advancement opportunities
- The opportunity to lead one of Charleston’s most respected hospitality teams
The Leader We Seek
This role is for someone who believes hospitality is both an art and a discipline.
You lead from the dining room—not behind a desk. You know guests by name, anticipate their needs before they ask, and coach your team through encouragement, accountability, and example. Excellence is your minimum standard, and memorable guest experiences are your greatest measure of success.
If you are driven to create extraordinary experiences, build exceptional teams, and shape the future of luxury hospitality, we invite you to apply.
The Lick
Where exceptional hospitality is our signature.
This version positions The Lick as a luxury hospitality brand rather than simply a restaurant, attracting seasoned hospitality leaders who identify with white-tablecloth service and high-performance operations.