9 jobs near Columbus, OH
Indianapolis, IN · On-site
$18 - $20/hr
Uphold LCP Transportation's core values of care, reliability, and respect in every interaction. Qualifications * High school diploma or equivalent (some college preferred). * Previous customer ...
Indianapolis, IN · On-site
$18 - $20/hr
Uphold LCP Transportation's core values of care, reliability, and respect in every interaction. Qualifications * High school diploma or equivalent (some college preferred). * Previous customer ...
New Palestine, IN · On-site
$20 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
New Palestine, IN · On-site
$20 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
South Bend, IN · On-site
$20 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
South Bend, IN · On-site
$20 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
South Bend, IN · On-site
$18 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
South Bend, IN · On-site
$18 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Indianapolis, IN · On-site
$20 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Indianapolis, IN · On-site
$20 - $21/hr
Provide safe, courteous, and timely transportation for members to and from medical appointments * Deliver empathetic service --treat every member with respect, kindness, and professionalism * Assist ...
Indianapolis, IN · On-site
The Call Center Operations Supervisor is responsible for leading and supporting a team of customer service representatives (CSRs) and team leads to ensure efficient, high-quality service delivery.
Indianapolis, IN · On-site
The Call Center Operations Supervisor is responsible for leading and supporting a team of customer service representatives (CSRs) and team leads to ensure efficient, high-quality service delivery.
$18 - $20/hr
Full-time
Posted 11 days ago
We are seeking empathetic, patient, and service-oriented Call Center Representatives to join our team. In this role, you will be the first point of contact for our members, providing assistance with transportation scheduling, inquiries, and problem resolution. Your compassion and commitment to helping others will directly impact the lives of individuals in need of dependable transportation for healthcare and daily support.
Answer inbound calls with professionalism, empathy, and active listening.
Schedule, modify, or cancel transportation requests efficiently while ensuring accuracy.
Provide clear communication and reassurance to members, many of whom may be elderly or have health challenges.
De-escalate concerns and resolve member issues with patience and compassion.
Document all interactions thoroughly in accordance with company and client policies.
Collaborate with dispatchers, drivers, and healthcare partners to ensure timely and quality service.
Uphold LCP Transportation’s core values of care, reliability, and respect in every interaction.
High school diploma or equivalent (some college preferred).
Previous customer service or call center experience — healthcare or transportation experience is a plus.
Excellent verbal communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to remain calm and compassionate in challenging situations.
Basic computer proficiency and experience using call management systems.