Position Summary
The Pro Bono Coordinator supports the day-to-day operations of the pro bono program, including cliniclogistics, data management, communications, and administrative support.They playa critical role in executing program operations andsupporting internalteams and pro bono volunteers.
KeyResponsibilities:
Clinic Operations and Program Logistics
- Coordinate and support all aspects of legal clinics, including:
- Maintain clinic workflows and ensure consistency across clinics
- Coordinate evaluation collection and feedback processes
Data Entry, Maintenance, and Quality Control
- Enter/maintainaccuratedata in Salesforce,LegalServer, and related systems
- Ensuretimely data entry for:
- Conduct regular data quality checks and resolve discrepancies
- Support reporting by preparing and organizing data
External Communication and Outreach
- Draft, format, andincorporate edits and direction from thePro BonoManager
- Coordinate scheduling and distribution of communications
- Maintain and update contact and distribution lists
- Coordinate with Communications staffto ensuretimelydistribution of Pro bono outreach materials
Administrative Coordinationand General Program Support
- Manage the pro bonoemailinbox and respond to inquiriesin a timely manner
- Coordinatetimelypro bono volunteermatchingandreferral
- Coordinate scheduling of meetings withexternalpartners and program staff
- Maintain file systems, referralguide, program materials, and pro bono resource library
- Provide administrative/logistical support across pro bono initiatives
- Flag operational or data issues to thePro BonoManager
- Document pro bono program workflows and protocols
MCLE Coordination
- Coordinatetimelysubmission oftraining content
- Track attendance andmaintainaccurate MCLE records
- Ensure all required documentation is complete andsubmittedin a timely manner
- Implement processes and guidance provided by thePro BonoManager
Grant Reporting and Event Support
- Support grant reporting through:
- Law firm outreachcoordination
- Data collection and entry
- Metrics report generation
- Drafting client narratives
- Assistwithlogisticsforpro bono anddevelopment events,and volunteer recognition efforts
- Assistwithlogisticsfor pro bonotrainingand webinars
Other dutiesas assigned by the Pro Bono Director.
Minimum Qualifications or Equivalent Experience
- Knowledge of anddemonstrated commitment to the missionand priorities ofLCCRSF:
- Minimum 2 yearsof administrative experience in the non-profit or legalsector;
- Strong attention to detail, and ability to multi-task and meet deadlines with minimalsupervision;
- Experience with data entry, databasemanagementand reporting (Salesforce, Legal Server, Mailchimp,etc.);
- Experience providing training and technicalassistance;
- Value andenjoyworking cooperatively with others, both within the organization and in the community. Ability to relate to and communicate with a broad range of clients,colleaguesand otherstakeholders;
- Experience managing multiple schedules and meetings, managing diverse activities, and meeting critical deadlines with minimal supervision.
Preferred Qualifications
- Bilingual (English and Spanish) language competency;
- Proficiencyin SharePoint and other Microsoft 365 applications;
- Experience working with San Francisco Bay Arealawfirms and corporate legal departments offering pro bono services;
- Access to reliable transportation, as the role involves travel between locations.
Benefits
Competitive benefits package including 100% paidpremiums foremployeesand 80% dependents plus generous paid time off/holidaysand 403b employer contribution.
This hybrid position includes regular in-person commitments, including atleast two legal clinics per month and a mandatory monthly meeting in our San Francisco office, along withadditionalon-site/offsite work as needed. Candidates must be based in the Bay Area and able to travel between locations; reliable transportation isrequired.
Working Environment and Conditions
The working conditions described here are representative of thoserequiredto perform the essential functions of this position. This role involves extended periods of working at a computer and communicating with others. The ability to exchange information effectively is important for success in this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.