Kuttner North America

Essential Duties and Responsibilities for the job:

Customer Service / Spare Parts:

· Receive RFQ’s from Customers

· Create New Spare Part Numbers in Data Base

· Work with Inventory

· Identify Parts in System and get Quotes from Suppliers

· Work out estimates, with support from Engineering and Management

· Generate and follow up Proposals to our Customers

· Receive, organize and process PO’s from Customers

· Generate Purchase Orders and Payments to Suppliers

· Organize Transport of Goods (understand INCOTERMS, Customs and Tariffs)

· Support Invoicing to Customers for Spare Parts

Desk:

· Answering calls, taking messages and handling correspondence

Mail:

· Receive and Distribute Mail internally

· Prepare Mail and Shipments with USPS, Fedex, UPS and others

Telephone/ Landline:

· Maintaining Telephone-Lines, Call-Forwarding, Automated Answering

Other Responsibilities:

· As needed in daily open office business

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

· Good communication, customer service and relationship-building skills

· Teamworking-, Organisation- and Problem-Solving-skills

· Attention to detail

· Assertiveness

· Flexibility

· Tact, discretion and diplomacy

· The ability to be proactive and use your initiative: to see what needs doing and to do it

· The ability to use standard software packages (e.g. Microsoft Office)

· Experience with QuickBooks preferred

Benefits:

· Fully paid premium for Health Insurance

· Fully paid premium for Dental Insurance

· Fully paid premium for Vision Insurance

· Life Insurance

· Short and long term Disability Insurance

· Limited 408P Retirement Savings Employer Match

· Paid Holidays

· Paid Vacation

· Personal Time Off

Kuttner North America:

Kuttner North America offers comprehensive, single-source environmental-technology and solutions for the metal industry and other heavy industries. We have joined forces with world-leading Western suppliers of heat recovery equipment, air-pollution controls, cupola melting systems and steel industry equipment for North America. By drawing from our global resources, products, engineers and services, we are able to provide state-of-the-art, competitive melting technology and environmental compliance systems. Our staff provides comprehensive technical support, melt system process engineering, sales, and customer service.

Our North American Location is downtown Port Washington, WI. We are a dedicated member of our community.