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Kollasoft

18 jobs near Columbus, OH

Kollasoft Inc.

HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position Description: 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) HDA1 to help ...

KollaSoft Inc

iOS Developer

Glendale, CA · On-site

$54.75 - $75.50/hr

Company Description Kollasoft is a robust and innovative technology company based in Arizona, US. We impart innovation and drive change by offer of end-to-end technology services and products, and ...

KollaSoft Inc

Sr Linux Engineers

Phoenix, AZ · On-site

Company Description Kollasoft is a robust and innovative technology company based in Arizona, US. We impart innovation and drive change by offer of end-to-end technology services and products, and ...

KollaSoft Inc

iOS Developer

Glendale, CA · On-site

$54.75 - $75.50/hr

Company Description Kollasoft is a robust and innovative technology company based in Arizona, US. We impart innovation and drive change by offer of end-to-end technology services and products, and ...

KollaSoft Inc

Sr Linux Engineers

Phoenix, AZ · On-site

Company Description Kollasoft is a robust and innovative technology company based in Arizona, US. We impart innovation and drive change by offer of end-to-end technology services and products, and ...

KollaSoft Inc

Netsuite Developer

Belmont, CA · On-site

Company Description Kollasoft is a robust and innovative technology company based in Arizona, US. We impart innovation and drive change by offer of end-to-end technology services and products, and ...

KollaSoft Inc

Netsuite Developer

Belmont, CA · On-site

Company Description Kollasoft is a robust and innovative technology company based in Arizona, US. We impart innovation and drive change by offer of end-to-end technology services and products, and ...

kollasoft

Java/J2EE developer Sr.

Saint Louis, MO · On-site

$49.50 - $64.25/hr

Java J2EE Developer in St.Louis,MO Duration: 2-3 Years Contract Need GC or USC only Communication: Present ideas assertively, aggressively and not be easily ignored. * Be articulate, persuasive and ...

kollasoft

Java/J2EE developer Sr.

Saint Louis, MO

$49.50 - $64.25/hr

Java J2EE Developer in St.Louis,MO Duration: 2-3 Years Contract Need GC or USC only Communication: Present ideas assertively, aggressively and not be easily ignored. * Be articulate, persuasive and ...

kollasoft

Java/J2EE developer Sr.

Saint Louis, MO · On-site

$49.50 - $64.25/hr

Java J2EE Developer in St.Louis,MO Duration: 2-3 Years Contract Need GC or USC only Communication: Present ideas assertively, aggressively and not be easily ignored. * Be articulate, persuasive and ...

Kollasoft Inc.

Lead Java Engineer

Jersey City, NJ · On-site

Role : Principal Engineer / Lead Java Engineer Location : Jersey City, NJ * Sr. Java Engineer with deep expertise in Java API and AWS cloud infrastructure. * Expertise in Spring / Spring Boot ...

Kollasoft Inc.

CIP Program Manager

Phoenix, AZ · On-site

Job Title: Program Manager Location: Phoenix, AZ (Onsite) Duration: Long Term Position Description: 100% on-site. The City of Phoenix Water Services Department, one of the nation's largest potable ...

New

HelpDesk Analyst

Kollasoft Inc.

Columbus, OH • On-site

$19.25 - $26.25/hr

Other

Posted 7 days ago

Job description

Job Title: Help Desk Analyst

Location: Columbus, OH (Onsite)

Duration: Long Term Position

Description:

100% On-site, face to face interviews only, Local Candidates only (local to Ohio)

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled HDA with specific responsibilities that include:

  1. Understanding of Desktop Support and Software Licensing Services.
  2. Ability to image machines and install complicated software.
  3. Uses creativity and innovation to automate and streamline processes and procedures.
  4. Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  5. Ability to troubleshoot in a high-level systematic way. Ability to identify issues, research cause, and remediate.
  6. Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  7. Troubleshoots basic network, software, printing and/or installation problems
  8. Supports staff hardware moves for facility reorganization.
  9. Experience with ServiceNow and Knowledge Base preferable.
  10. Consultant must be available to work a standard 8-hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  11. Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
  1. Strong communication/leadership skills.
  2. Strong influence, collaboration and negotiation experience.
  3. Ability to collaborate with supporting resources across business and/or functional lines.
  4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  5. Act as the escalation point for high priority support issues.
  6. Ability to interpret end user license agreements.
  7. Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
  8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
  9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
  10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  11. Ability to understand and follow processes established for the Service Desk.

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